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Friendly Chevrolet of Fridley

(1,075 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 6:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 6:30am–7:00pm
Tuesday 8:30am–8:00pm 6:30am–7:00pm
Wednesday 8:30am–8:00pm 6:30am–7:00pm
Thursday 8:30am–8:00pm 6:30am–7:00pm
Friday 8:30am–6:00pm 6:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (763) 515-2142 (763) 515-2142
Used (763) 292-3441 (763) 292-3441
Service (763) 292-3331 (763) 292-3331

Reviews

(1,075 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service in a timely manner

Great service in a timely manner. Very professional sales advisors. Always satisfies with my truck repairs. I would recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Barbara for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Best, Patrick Johnson | General Manager

Fast service

Very pleased with the service department and all employees. Fast service , needed Oil change Was done in twenty mins. Thank You.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Diane, thank you for your kind words. We feel our service department is what makes Friendly Chevrolet of Fridley special.Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit.We look forward to seeing you for your next service appointment! Best, Patrick Johnson | General Manager

Outstanding Customer Service

I have purchased a total of 3 cars with Dion Kennedy. Every time I have worked with Dion I have been equally impressed by his genuine knowledge of his job. He not only does his job extremely well, he is always willing to go the extra mile to satisfy the customer. He is truly a gem. I will be continuing to recommend him to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Andrea, thanks so much for the nice review! Dion is a key component of our team here at Friendly Chevrolet Fridley and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Best, Patrick Johnson | General Manager

Exemplary service

I was treated with the utmost respect about my vehicle issues and was impressed with the leadership of Mr. Todd Hughes who paid attention to detail of my concerns. Great service and for all the support staff including Ms.Savanah thank you all so very much for meeting my needs beyond expectation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi James and thanks for the great feedback! We're very happy that Todd, Savanah and our team were there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Best, Patrick Johnson | General Manager

Great service!

All of the employees I came into contact with were very welcoming and comfortable to converse with. Great eye contact and thorough with explaining the details. Truly felt as though my experience was important to the employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

What an enjoyable review to read, Theresa! It is reassuring to know that our team provided you with a hassle-free and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear that you left our dealership feeling confident about your purchase. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best, Patrick Johnson | General Manager

Great Dealership

Absolutely fantastic - I could not be any happier, and will definitely give this dealership my business for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Victor, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Friendly Chevrolet Fridley! Thanks for your loyalty and business. We will be there for you for many years to come. Best, Patrick Johnson | General Manager

New vehicle purchase

Tom Bertsch was intentional in keeping in touch with me after my first visit and test drive, and was most helpful in showing me how to use the MyLink system after I purchased the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cecilia, we appreciate you taking time to leave us a great review! We are pleased to know that Tom did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, Patrick Johnson | General Manager

excellent service

All the staff at Friendly Chev gave me excellent service, they took my car in and started on it right away

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Carol, we sincerely appreciate your feedback. Each employee is a valued member of the Friendly Chevrolet Fridley team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Patrick Johnson | General Manager

Great people, great environment

Sales rep was awesome. Great person to work with. Totally would recommend him to my friends and family. Thank you Rob!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jon, we are truly grateful for this awesome review! We are thrilled that Rob was able to take care of you. He is a great asset to our team and we appreciate him providing you with the customer service that you deserve. We hope to work with you again in the future for any of your automotive needs! Best, Patrick Johnson | General Manager

Friendly Chev - Great Price - Great People!!!

It was the most enjoyable car buying experience I have ever had. Everybody I came in contact with at Friendly Chevrolet was not only friendly but also knowledgeable and eager to make me feel welcome. Jake my sales rep was a joy to work with as was the rest of the team. A well managed dealership : )

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jack, thank you for reviewing your time spent at Friendly Chevrolet Fridley. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best, Patrick Johnson | General Manager