Reviews
Great service
Very satisfied with the service on my truck. Work done in a timely and professional manner. Also, services explained in detail that I understood.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, thank you for leaving us your review. We are happy to hear that you were satisfied with the service you received from Friendly Chevrolet Fridley. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Best, Patrick Johnson | General Manager
Great experience at Friendly Chev!
Wally was no-nonsense and helped me with all of my questions and concerns. I didn't feel like I was being taken advantage of, especially since it was my first time buying a car. Compared to other dealerships I visited, I truly felt cared for by Wally, Jeremy (in Financing) and Friendly Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alysia, it was a pleasure to read about your first buying experience working with Wally. Congratulations on your new vehicle! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Patrick Johnson | General Manager
great dealership friendly poeple real understandin
Had great time looking around and having all my questions answer would have no problem going there to buy another vehicle or sending my friends there
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carole, congratulations on your new vehicle! We strive to ensure that no question or concern goes unanswered and it's encouraging to know that our team able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best, Patrick Johnson | General Manager
Buyers beware
This dealership was a complete letdown. My purchase was coupled with a string of broken promises, substandard work, and no professionalism! Buyers beware that they will lure you in with a great price but then tell you that the vehicle you want has sold. Then they will offer you the same vehicle but for a more expensive price. The service department is even worse, they cannot install mud flaps correctly, and don't even know how wash a vehicle, or how to put windshield washer fluid in!! Worst of all.....they are more concerned about getting a great survey review from you than actually taking care of YOUR concerns!!!! I will NEVER return to this dealership. They managed to take my dream of buying a new vehicle and turn it into a nightmare!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great Service
I the day off was out running errands and change oil light came on. I stopped by, no appointment, and was in and out within 25 minutes. Great service. Thanks, Tim
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Timothy! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Patrick Johnson | General Manager
Great salesman but
My salesman EJ was excellent. We spent quite a few hours working with him to find what would work the best for us. He was extremely friendly & patient. He did everything he could to help me. I am dealing with problems now regarding my trade in still though and Rob Owens has been difficult to contact by my previous dealership.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Heather, we appreciate you taking time to leave us a great review! We are pleased to know that Ej did a great job in assisting you in your purchase. He is indeed a great asset to our team! If there is anything else we can do for you please don't hesitate to give us a call! Best, Patrick Johnson | General Manager
Great Service
Great Service. My car was towed in on Thursday with a bad transmission with out having an appointment and all the repair work was completed in two days. Mark the service advisor and mechanics went above and beyond recognizing additional necessary repairs such as a leaking power steering line, rear right hub and oil cooler lines that were also completed under my extended warranty. The vehicle rides like it just came off a show room floor. Not like a vehicle with 73,000 plus miles on it. Can not say enough good thing about Friendly Chevrolet as they truly live up to their name.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Mark and the rest of our team were able to go above and beyond your expectations and provide you a great service experience. Ensuring you have a properly-running and safe vehicle is first and foremost for our service team. Feel free to call or stop by if there is anything else we can do for you. Best, Patrick Johnson | General Manager
Excellent Service
Everyone I came in contact with was very friendly and explained everything to me in a way I could understand! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Jasmine! We're glad to hear that our team was friendly! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Patrick Johnson | General Manager
Great Salesman
Looking at used cars, and i am very picky, Craig mentioned your lease program and after looking into it, leased a Cruze LTZ RS, i am sure i will enjoy the ride.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bryan, thank you for the feedback! We are happy to hear of your positive experience with Craig at Friendly Chevrolet Fridley, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best, Patrick Johnson | General Manager
Best car buying experience I've had
Every one was very helpful and they worked with me to make sure I got a deal I was comfortable with. Peter was by far the best car salesman I've worked with. He stayed late just to make sure I got the truck I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Andrew! I'm very happy to hear that Peter and our team were such a great help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Patrick Johnson | General Manager