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Key Cadillac

(510 reviews)

Reviews

(510 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Key Cadillac from DealerRater.

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Marland Temple

I was very impressed with the Salesman Gerry. No pressure, very informative, knew his products, friendly, giving an all around good experience. Am I at 25 words yet :-)

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Key Cadillac. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300

Gerry

I bought a car yesterday. The service was great! The shopping process was fast and efficient. I went in for the car I was looking at online. It was in great condition. They gave me the receipts for the repairs to show their honesty. They filled my tank and rewashed my vehicle. Would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Keyara, congratulations on your new purchase! I hope you are continuing to enjoy your new car! It's wonderful to know you feel confident in your decision to choose Key Cadillac as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300

Owner

Tony did a very thorough job of explaining the function of the features of the car. We fell confident we can use the navigation system more than our previous vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Michael Stanzak, Dealer mstanzak@keycadillac.com 952.920.4300

Great and HONEST Service

I was looking for a used XT5 SUV I saw online. Was approached “gently” by Anthony (you always feel you’ll get swamped) they aren’t like that at Key. Anthony let Me roam and admire the cars I wasn’t going to buy. He gently asked: “Have you been helped Sir?” I then told him about 3 specific used SUV’s I was looking at. He was laid-back...told me Pros/Cons of each. Anthony doesn’t “push” the Warranty or other things that make you sick when you go to buy a car. Once I bought the car, Anthony smoothly took me through the process. Offered me to call him with ANY/ALL questions...and I will! Was in and out in Under 3 hours!... Go see Anthony at Key

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300

Great place to buy a quality car

This was my second purchase from Key Cadillac and the process is always fantastic. Everyone is great to deal with and I have not been more happy with an auto purchase. Brian was wonderful to deal with and very helpful in showing me the features of the XT5 I was buying. Thanks ! I love Key Cadillac!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300

Our experience

Brian was wonderful to work with. He explained the difference between 3 car that we were looking at . When we came back to pick up our 2015 Cadillac xts he took the time to show us some of the ins and outs of the car. It's All dealerships should operate this way. I will definitely recommend Brian and Key Cadillac to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300

Job well dine

These guys are awesome, I’ve bought 3 cars from Key Cadillac and each time they were amazing to deal with. I would only shop with Key Cadillac for my new car and would highly recommend to any and everyone! My sales man Anthony was very knowledgeable and very friendly! Great job Key Cadillac keep up the awesome work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300

Terrific experience at Key Cadillac

We have purchased Cadillacs for over 20 years and this has been our best experience of all of the purchases. We would highly recommend Key Cadillac and Anthony Aboukhalil- he went above and beyond to earn our business and we will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Key Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300

Love my Escalade!!

Thanks Brian, Kyle and everyone that helped us at key C. We absolutely love our new Escalade, it’s the perfect size for us and drives beautifully.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marci and Sam, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Key Cadillac! Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300

Joseph

We had a great experience with Anthony. he was very helpful and knowledgeable of the Cadillac product. The rest of the team was also helpful. Thank you. Joe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Michael Stanzak, Dealer. mstanzak@keycadillac.com 952.920.4300