Reviews
I bought a Volkswagen Atlas from Todd and Frank and could not have been a better buying experience.
I bought a Volkswagen Atlas from Todd and Frank and could not have been a better buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Todd found the perfect SUV I was looking for. The Macan was like new with low mileage and priced competitively.
Todd found the perfect SUV I was looking for. The Macan was like new with low mileage and priced competitively.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Todd and company are the best. They make purchasing a car enjoyable. No haggling and dealing with dealership nonsense. I've worked with TAB on 5 sales and will continue to do so for years to come!
Todd and company are the best. They make purchasing a car enjoyable. No haggling and dealing with dealership nonsense. I've worked with TAB on 5 sales and will continue to do so for years to come!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
**Worst Car Buying Experience I Have Ever Had** This was by far the worst experience I have ever had purchasing a car. I had previously bought a vehicle from this dealership, which is why I was willing to come back and consider purchasing another one. Unfortunately, the way my family and I were treated this time completely changed my opinion of the dealership. From the beginning, Frank was extremely rude and seemed completely uninterested in doing business with us. I initially tried to work with Todd, who was at least respectful and professional. When we arrived, they were finishing up with another customer, and Todd was showing us the vehicle we were interested in. The difference in how that customer was treated compared with how my family and I were treated was noticeable. The vehicle was around $33,000, and I asked for $600 off the price. As a returning customer, I did not think this was an unreasonable request, especially considering I was not asking for thousands of dollars off. As soon as I made my offer, Frank became arrogant and dismissive. He made comments about how many cars they sell, how they would be fine without our business, how he was in charge, and how the price was the price. He repeatedly talked about being in the business for 20 years and never having a car they could not sell. At that point, it was no longer about the $600. It was about the complete lack of respect and professionalism we experienced. Frank's attitude made it very clear that he did not care whether he earned our business or had us as returning customers. The way he spoke to us and the comments he made were completely unnecessary and made what should have been a normal car buying experience extremely uncomfortable. I also want to address something that made this experience even more concerning. My family and I were treated noticeably differently from the customer who was there before us. Based on the circumstances and the difference in treatment, the experience left us feeling that race may have played a role in how we were treated. I cannot know what was going through their minds, but the difference was clear enough that I feel it is important to mention. Todd was at least respectful throughout the interaction, but unfortunately, that did not make up for the overall experience. I came back to this dealership because I had previously purchased a car from them, and I expected to be treated with basic respect and consideration as a returning customer. Instead, I left feeling like my business meant absolutely nothing to them. After this experience, I will not be returning, and I would not recommend this dealership to anyone. This was easily the worst car buying experience I have ever had. No matter how many cars a dealership sells or how long they have been in business, that should never be an excuse to treat customers with this level of disrespect.
**Worst Car Buying Experience I Have Ever Had** This was by far the worst experience I have ever had purchasing a car. I had previously bought a vehicle from this dealership, which is why I was willing to come back and consider purchasing another one. Unfortunately, the way my family and I were treated this time completely changed my opinion of the dealership. From the beginning, Frank was extremely rude and seemed completely uninterested in doing business with us. I initially tried to work with Todd, who was at least respectful and professional. When we arrived, they were finishing up with another customer, and Todd was showing us the vehicle we were interested in. The difference in how that customer was treated compared with how my family and I were treated was noticeable. The vehicle was around $33,000, and I asked for $600 off the price. As a returning customer, I did not think this was an unreasonable request, especially considering I was not asking for thousands of dollars off. As soon as I made my offer, Frank became arrogant and dismissive. He made comments about how many cars they sell, how they would be fine without our business, how he was in charge, and how the price was the price. He repeatedly talked about being in the business for 20 years and never having a car they could not sell. At that point, it was no longer about the $600. It was about the complete lack of respect and professionalism we experienced. Frank's attitude made it very clear that he did not care whether he earned our business or had us as returning customers. The way he spoke to us and the comments he made were completely unnecessary and made what should have been a normal car buying experience extremely uncomfortable. I also want to address something that made this experience even more concerning. My family and I were treated noticeably differently from the customer who was there before us. Based on the circumstances and the difference in treatment, the experience left us feeling that race may have played a role in how we were treated. I cannot know what was going through their minds, but the difference was clear enough that I feel it is important to mention. Todd was at least respectful throughout the interaction, but unfortunately, that did not make up for the overall experience. I came back to this dealership because I had previously purchased a car from them, and I expected to be treated with basic respect and consideration as a returning customer. Instead, I left feeling like my business meant absolutely nothing to them. After this experience, I will not be returning, and I would not recommend this dealership to anyone. This was easily the worst car buying experience I have ever had. No matter how many cars a dealership sells or how long they have been in business, that should never be an excuse to treat customers with this level of disrespect.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We regret any bad experience, but this review is misleading. We let this client know we advertise our lowest price online. When he asked us to discount the car, we did offer him a reduction on the price as a returning client, but it wasn't the full amount he wanted. We made several attempts to explain to him that we have very narrow margins and couldn't meet his expectation on price reduction on a vehicle that has already been recently reduced. I am outraged that he claimed that race played any part in the process. Also, he failed to mention that the other client who was at our dealership, that he claimed was treated with more respect, was also a minority. I hate that I need to respond to this ridiculous accusation. We have been in business 21 years and have excellent reviews from a wonderful community of all backgrounds. The reason we don't negotiate price is because this is the results. Hurt feelings on both sides. Lastly, the vehicle he was trying to buy was already the lowest price 2023 black Audi Q5 S-Line Premium Plus with under 30,000 miles within 500 miles. Our goal is to provide the best quality vehicles at super competitive prices.
TAB auto brokers were awesome. Great to deal with. Would definitely use them again Ed
TAB auto brokers were awesome. Great to deal with. Would definitely use them again Ed
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had an excellent experience with TAB Auto Brokers. The team provided friendly, professional service and made the entire buying process smooth and hassle-free. They were helpful, honest, and attentive throughout, making everything easy from start to finish. I truly appreciated the positive experience and would definitely recommend TAB Auto Brokers to anyone looking for a straightforward and enjoyable car-buying experience.
I had an excellent experience with TAB Auto Brokers. The team provided friendly, professional service and made the entire buying process smooth and hassle-free. They were helpful, honest, and attentive throughout, making everything easy from start to finish. I truly appreciated the positive experience and would definitely recommend TAB Auto Brokers to anyone looking for a straightforward and enjoyable car-buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
5 Cars Later, Tab Auto Brokers is Still the Best in Chicago! I recently purchased a 2018 Porsche Macan from Tab Auto Brokers, and once again, they exceeded all expectations. This is actually the 5th car I have bought from them over the years, and their consistency is unmatched.The service from start to finish was absolutely top-notch—professional, transparent, and completely pressure-free. As for the Macan, the quality of the vehicle is spectacular. It looks and drives beautifully, perfectly matching the high standard of inventory they always carry. If you want a seamless buying experience and a high-quality vehicle, do yourself a favor and visit Tab Auto Brokers. I obviously keep coming back for a reason! Highly recommended
5 Cars Later, Tab Auto Brokers is Still the Best in Chicago! I recently purchased a 2018 Porsche Macan from Tab Auto Brokers, and once again, they exceeded all expectations. This is actually the 5th car I have bought from them over the years, and their consistency is unmatched.The service from start to finish was absolutely top-notch—professional, transparent, and completely pressure-free. As for the Macan, the quality of the vehicle is spectacular. It looks and drives beautifully, perfectly matching the high standard of inventory they always carry. If you want a seamless buying experience and a high-quality vehicle, do yourself a favor and visit Tab Auto Brokers. I obviously keep coming back for a reason! Highly recommended
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I never left a review for anyone that I’ve ever bought a car from. For the car that I was looking for nothing was in my area of Michigan. After two years of searching. I found a mini at TAB Auto Brokers in Chicago. Even though it’s a 4 1/2 hour drive it was worth the effort to go and get. Before I left I tried driving my mini Cooper on my trailer to make sure I would have no problems loading the new one, which was a no go. Tried my friend Dolly and the front bumper / spoiler didn’t agree with it either. On a friend’s advice I decided to take a $45 train ride a $20 Uber to get to TAB auto brokers. The people that are out of state buying a car this is the perfect solution. Todd the owner of TAB Auto Group he was very upfront about the history of the car. He also did a video conference with me showing me every inch of the car. In the short time that I talked with Todd about the car He completely removed all the doubts and concerns that I had about the car and his character. I actually finally found a Used car salesman that I actually like and trust. When my wife needs a new vehicle, I will definitely be contacting Todd and taking another trip to Chicago. Well worth the 4 1/2 hour train ride.
I never left a review for anyone that I’ve ever bought a car from. For the car that I was looking for nothing was in my area of Michigan. After two years of searching. I found a mini at TAB Auto Brokers in Chicago. Even though it’s a 4 1/2 hour drive it was worth the effort to go and get. Before I left I tried driving my mini Cooper on my trailer to make sure I would have no problems loading the new one, which was a no go. Tried my friend Dolly and the front bumper / spoiler didn’t agree with it either. On a friend’s advice I decided to take a $45 train ride a $20 Uber to get to TAB auto brokers. The people that are out of state buying a car this is the perfect solution. Todd the owner of TAB Auto Group he was very upfront about the history of the car. He also did a video conference with me showing me every inch of the car. In the short time that I talked with Todd about the car He completely removed all the doubts and concerns that I had about the car and his character. I actually finally found a Used car salesman that I actually like and trust. When my wife needs a new vehicle, I will definitely be contacting Todd and taking another trip to Chicago. Well worth the 4 1/2 hour train ride.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I’ve done several deals with Todd at TAB auto brokers and have had great service. Considering that I live in Detroit, he’s made our transactions especially easy for me. Highly recommend this dealership!
I’ve done several deals with Todd at TAB auto brokers and have had great service. Considering that I live in Detroit, he’s made our transactions especially easy for me. Highly recommend this dealership!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I thought that Todd and his crew did an amazing job with this amazing transaction
I thought that Todd and his crew did an amazing job with this amazing transaction
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car