Molle Volkswagen

From my first online contact with Molle VW, Eric was very professional, friendly and cooperative. He worked with me answering questions and working out details via email and text. It made the dealership experience easy, quick...and fun. It is rare to find dealerships that allow their sales representatives to work with customers on their terms with transparency and no surprises. If you want a low pressure, professional and fun experience I highly recommend Molle and Eric. However If you need to deal with their Title/Registration Supervisor expect a completely different experience, no customer service, no professionalism. If the Sales side makes a promise she is not interested in forfilling it.

I can’t stop talking about my experience at this dealership. Everyone I came into contact with was top-notch! I worked at a dealership for 13 years, and now work at a body shop—-I know the stigma surrounding this industry. These guys/this dealership shatter those stereotypes. I actually wish I could go there more often to just hang out with these folks-UNMATCHED buying experience and customer service. MOLLE VW customer FOR LIFE! 👌🏻👊🏼

I spent 2 hours on a Saturday night buying a car. They had a couple in the other room and they were using us against each other in the buying process. They only went to one bank for my approval ( I have A + Credit). They wanted $5000 down due to being upside down. I said no, I won't do that. They let me walk out after I told them to keep checking other banks. They didn't go to any other banks and sold the car out from under me...after we had a written agreement. Obviously they were making more money off the other couple and did not care or even try to really sell the car to me. They just wanted the better deal they were getting from the other couple. When they called to tell me they sold the car to the other couple I asked them why they didn't continue going to other banks to lower the down payment they said they just didn't because they sold the car . That is horrible business! We had a written agreement and they did not keep their end of the bargain. Do not go there!

You were open on a late Saturday afternoon to do routine repair. Other people were ahead of me, so it took a fairly long time (an hour) to get done.

The service people were very nice, greeted me courteously, and made this a good experience for me. My service appointment was completely timely.

Well, your service advisors are always terrific. I could probably go to an independent garage and pay less. But I feel more confident having VW trained technicians work on my car.

I love the personal attention and the fact that the service guys love my beetle as much as I do! I feel like Nate and Chase really care about me and my car and I trust them totally.

My car buying experience at Molle VW was comfortable and non-stressful. All promises were delivered and my specific car needs were met on time.

professional, timely, complete, car returned washed and vacuumed, waiting area clean and comfortable. service man was courteous, efficient. and accommodating

The courtesy of the staff and promptness of service was excellent. I made an appointment but was greatful I dolidn't have too.