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Reviews

Average Ratings

4.3
14 lifetime reviews.
  • AMAZING CUSTOMER SERVICE!!!!!!

    THE TEAM AT ONE STOP AUTO MADE MY PURCHASING EXPERIENCE PHENOMINAL. THIS WAS THE MOST HASSLE FREE PURCHASING PROCESS THAT IVE BEEN THROUGH. THE OW...


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    THE TEAM AT ONE STOP AUTO MADE MY PURCHASING EXPERIENCE PHENOMINAL. THIS WAS THE MOST HASSLE FREE PURCHASING PROCESS THAT IVE BEEN THROUGH. THE OWNER "STEVE" HAS DONE EVERYTHING IN HIS POWER TO MAKE SURE THAT EVERYTHING WAS TAKEN CARE OF IN A TIMELY FASHION. MY SALES REPRESENTIVE "JOHN' WAS ONE OF THE NICEST, KNOWLEDGABLE AND HONEST SALES MEN IVE MET. WHEN IM READY TO PURCHASE ANOTHER VEHICLE, I WILL MOST CERTAINLY BE RETURNING TO ONE STOP AUTO!!!! KEEP UP THE GREAT WORK TEAM!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • I dont have a title, I just needed a car.

    Floyd was my sells person, he wasnt pushy, he was very helpful, and took alot of time with me. I will go back. Kudos....


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    Floyd was my sells person, he wasnt pushy, he was very helpful, and took alot of time with me. I will go back. Kudos....

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • great small dealer experience

    Had to take a friend to get his first car. Called Floyd and he verified the car was still on the lot. From there, he did an outstanding job of ass...


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    Had to take a friend to get his first car. Called Floyd and he verified the car was still on the lot. From there, he did an outstanding job of assisting with financing, explaining warranty options, and getting us in and out the door, with no worries. I usually am wary of smaller used car dealers, but they did a great job today.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Overall satisfied

    Very pleased. I bought my wife a GLK 350 and she loves it. John from 1Stop wasn't pushy he let me take my time and I appreciate that.


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    Very pleased. I bought my wife a GLK 350 and she loves it. John from 1Stop wasn't pushy he let me take my time and I appreciate that.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great business!

    Great place to do business. Very happy with the total transaction. Floyd was great and honest with description of vehicle before it was shipped t...


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    Great place to do business. Very happy with the total transaction. Floyd was great and honest with description of vehicle before it was shipped to my door. Great follow up too!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great effort

    Great customer service and willingness to work with you and answer all questions


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    Great customer service and willingness to work with you and answer all questions

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Crystal Miller was awesome!

    I found a Honda Pilot that interest me and even though I didn't end up purchasing it, the customer service Crystal gave me was awesome! She stayed...


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    I found a Honda Pilot that interest me and even though I didn't end up purchasing it, the customer service Crystal gave me was awesome! She stayed in touch without being over bearing, she took additional photos for me since I was far away, she checked back with me after I purchased somewhere else and congratulated me on my purchase. I do a lot of research when it comes to making a big purchase like a new vehicle. The Honda Pilot they had offered online was an amazing deal but I just couldn't make it work. I would not hesitate to go back and buy from them when the time is right again!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • customer service after the sale does not exist.

    I purchased a 2013 Nissan Leaf from One Stop. The left rear tail light was cracked and had 2 inches of water in it, don't know how the inspector m...


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    I purchased a 2013 Nissan Leaf from One Stop. The left rear tail light was cracked and had 2 inches of water in it, don't know how the inspector missed it. I'm sure they would have seen it when I took it in for the " FREE state inspection" at which point the repairs would come out of my pocket. I pointed it out to Floyd who said he would replace it. I also asked for an extra key since it only had one and Floyd said their key guy comes by every other Thursday and I could come back and get a key made. I called back a few days later to check about the tail light and Floyd said that they had ordered the wrong one, I asked about the key and he said we could get it all done at once when the tail light comes in. A week and a half later I stopped by and spoke to Floyd about the tail light and he said Steve the owner was suppose to order it but he was out to lunch and he would find out from Steve when the tail light was coming in and call me. 3 months later still no call. 2 months after the sale they did send me a copy of my registration in the mail. I had already printed off a copy from the DMV website. I guess I'm a little slow on the uptake but I am old school and take a person at their word until they prove otherwise, well Floyd and Steve you have proven otherwise.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Would deal with 1 Stop Auto again!

    I just bought a 2008 Scion XD at 1 Stop Auto, and would gladly buy another vehicle from them. The salesperson, Crystal, was professional and knowl...


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    I just bought a 2008 Scion XD at 1 Stop Auto, and would gladly buy another vehicle from them. The salesperson, Crystal, was professional and knowledgeable. She knew exactly what car I was referring to when I called, and kept me up to date regarding its availability. I inquired about other options, and she stayed true to my criteria; she didn't try to steer me toward a higher price or a financing deal. When I finally had the opportunity to try out the Scion, I met Steve, the owner, who is straightforward, pleasant, and very easygoing. He handed me the key and told me to take 20 minutes to give it a good test drive. He wrapped up the sale quickly and efficiently. The car was in pristine condition so I was able to take it home shortly after I wrote the check. It was a pleasure to purchase the car at 1 Stop Auto, and I look forward to taking advantage of the good deals he offers regarding inspections, oil changes, and diagnostics.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A+ All Around

    Superior used cars and over the top customer service! I bought a 2006 Honda Odyssey Touring one month ago. This is not your typical "side of the r...

    Dealer Response

    Neal, thank you for the kind words!


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    Superior used cars and over the top customer service! I bought a 2006 Honda Odyssey Touring one month ago. This is not your typical "side of the road, Family Owned dealer." Steve was honest and eager to earn my business by completing my to-do list on the car. The car was already clean top to bottom and in terrific shape, but I'm a bit of a perfectionist. Even after putting the extra time, effort and money into the car, he was still willing to negotiate a fair price for the vehicle. He even threw in a few accessories at no cost! Best car buying experience I have ever had! I also noticed that other cars on the lot were priced very competitively. You can get a great product here for about 20% less than the big car dealers.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Neal, thank you for the kind words!


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