Reviews
Ron koesler
The service was completed quickly and I was kept informed of what was needed before they did the repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ronald, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Regards, Mark Hepler (615) 790-2500
I really want to thank Raj, Mr.
I really want to thank Raj, Mr.Rizk & the entire finance department for really working hard to get me in my brand new 2023 Nissan Rouge SV! From start to finish they were exceptionally responsive & gave me what I WANTED not what they “think” I wanted. They listened to my financial limits and also was completely transparent with me & still got me a lower price than I expected! There was no hidden agenda when I came to test out the car and purchase my new car & the experience was refreshing compared to all other dealerships I purchased from. When we’re ready I will definitely be purchasing another Nissan for my spouse and I’ll know exactly where to go! Thank you for helping my family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Megan, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do! Best Regards, Amber Amarx (615) 861-8514
I recently upgraded my old Nissan Pathfinder for a newer
I recently upgraded my old Nissan Pathfinder for a newer improved version from Nissan of Cool Springs. Cameron Newton was my sales person. He was very helpful and knowledgeable about my vehicle. He was patient and explained every detail of the car to me. He took great care of me. I would highly recommend Cameron. Jason Stacy is a Super Star. He has surrounded himself with an outstanding team. I wouldn't buy a car from any place else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ryan, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Service
Excellent except for charges. $250.00 for oil and filter change, tire rotation, and cabin air filter change is outrageous. Large part for labor, but there wasn't that much work actually done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good morning, Ronald, Let me start by giving you thanks for the wonderful 5-star review you left us. That means the world to us because we really do strive for excellence, and we enjoy each time you visit. It is, however, unfortunate that the cost of living is impacting everyone so severely. We can only hope that it will eventually turn around; in the meantime, please know that among other dealerships in our area we are competitively priced.
Great Experience
They was wonderful to work with. We spoke on the phone and told them what we wanted and we made the deal! Definitely recommend them!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sonya, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514
Great sales and service
My purchase of an Ariya EV was seamless and easy. The salesman Patrick Holt has been terrific throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Harold, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514
Service at Nissan of Cooll Springs
Received updates on my vehicle while being serviced also let me know about another recommended service at that mileage.Free WiFi and coffee was in and out in a short time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jimmy, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Regards, Mark Hepler (615) 790-2500
Mama E
I have been a customer of COOLSPRINGS Nissan since 2010 and have had my cars serviced only through them because of the excellent care.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good morning, Eve, You are always a pleasure to serve, We loved seeing you again the other day and want to thank you for your thoughtfulness in taking the time to leave us this review. Hope you have a fabulous week!
Outstanding service
Excellent service,friendly caring, thorough ,prompt, will use cool springs for all of my cars needs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hank, Wow! How kind of you to take the time and write out a review like this for us. We really try hard to give the best possible service and are thrilled when it's recognized. We are thankful for the 5-stars you gave us, as well.
New Sentra
I came one day to look for a new sentra as I plan on giving my 2016 one to my grandson. It?s reliable, and I feel it is a safe car for a new driver. Francisco was very helpful and showed me available options. I came back a few days later, he remembered me, and introduced me to the proper person to complete the paperwork.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Roberta, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. We hope you have a great day! Regards, Mark Hepler (615) 790-2500