Reviews
My bank approved me for this car and Nissan gave me a
My bank approved me for this car and Nissan gave me a better interest rate and a better deal. Within 5 minutes of being approved from the bank, Bishoy had my paperwork from the bank and called me to come see the car. I already knew this was the car I wanted and we had everything wrapped up in about 90 minutes and drove it home! Bishoy wouldn't let me leave until it was detailed, even though the weather is supposed to be nasty this week. Fastest purchase I have ever made! Thanks Bishoy for getting me in the care tonight!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Great customer service!
Great customer service! I would definitely refer family and friends to this dealership. Thanks for the great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
The one car at this dealership that I went to look at had
The one car at this dealership that I went to look at had been sold by the time I arrived, and I was not prepared to switch my focus to something else and make the most of the visit, but Vince had me covered with another very similar car of the same model ready to take for a ride. I did end up liking the vehicle but the differences from the first one I wanted did not seem to be appropriately reflected in the different price tags, they were practically the same range with thousands more miles on number two which was also just a hair older. I told Vince that was a barrier for me, and he asked if the price were right for my comfort level did I like the car enough that I would be purchasing today, and when I said that would be a yes he accepted that challenge and worked to deliver. His strategy to make the sale was clearly to get the customer what they want and let them buy the car they are there to go home with. I had pre arranged financing in hand from my bank, and I got the same terms I was quoted and willing to accept. The business office was efficient and my wait was not as long as the last time I bought a car that way, and everyone I interacted with was nice to chat with while we worked. I would recommend stopping in even if you're not sure you want a Nissan, or which, or if they have that, because they'll get your car in front of you if they have it, just go tell them what you need!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Bishoy greeted us as soon as we got there.
Bishoy greeted us as soon as we got there. He introduced us to the General Manager and worked with us to purchase a vehicle I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Cameron was very genuine and attentive, making our car
Cameron was very genuine and attentive, making our car buying experience a very pleasant one. Don’t let his good looks and sharp dressing fool you, he is genuinely interested in making sure the customer is happy during the whole process. In fact, he has even called several times since our purchase to see how we’re doing and ask if there is anything we need. The manager was equally as accommodating and reasonable during negotiations, which is commendable during a time when supply and demand is such an issue. Did I mention that I really love my new Rogue?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Macbrow, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514
I highly recommend this dealership.
I highly recommend this dealership. They were honest from the get-go, worked with me to get an awesome deal on a pro 4x in a time where other dealers are scalping customers and taking advantage of them. These guys didn't and I'm very happy that I had my business with them. Other dealers beware. People will remember that you were taking advantage of them. These guys didn't!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514
One of the best dealer ships I been to in awhile really
One of the best dealer ships I been to in awhile really enjoy the experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Justin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Jacob was extremely polite and professional through the
Jacob was extremely polite and professional through the car buying process. He kept us updated on a variety of cars, swiftly answering any questions that did arise and was extremely knowledgeable regarding the mechanics of the car. I would highly recommend working with Jacob to purchase your next vehicle!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Thanks again for the recommendation, and have an amazing day!
Great experience!
Great experience! Cameron took great care of me and my needs. He offered many solutions and always asked someone knowledgeable when he didn't quite have the answer. That kind of service goes a long way for me. I will be back to service my car at Nissan and I will rest easy knowing Cameron will make sure my new baby is taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
We love our 2021 Nissan Titan we just bought at Nissan of
We love our 2021 Nissan Titan we just bought at Nissan of Cool Springs. It was our first ever car purchase, and they were a wealth of information, guided us through the process, and allowed us the space to see if this was the right truck for us. We will back for any future purchases and highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
