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Paul Sevag Motors Inc.

(497 reviews)
Visit Paul Sevag Motors Inc.
Sales hours: 10:00am to 4:00pm
Service hours: 10:00am to 4:00pm
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Sales Service
Monday 10:00am–6:00pm 10:00am–6:00pm
Tuesday 10:00am–6:00pm 10:00am–6:00pm
Wednesday 10:00am–6:00pm 10:00am–6:00pm
Thursday 10:00am–6:00pm 10:00am–6:00pm
Friday 10:00am–6:00pm 10:00am–6:00pm
Saturday 10:00am–4:00pm 10:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(610) 227-0962 (610) 227-0962

Reviews

(497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Sevag Motors Inc. from DealerRater.

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Not truthful about car condition

1985 Chevy El Camino truck Paul told me that the truck had no issues at all I had the truck trailered over 200 miles to my house start it up the truck check engine light came on and stays on yes he gave me a goodwill extra money check (he knew that he did not tell me the truth) however $1,500 more out of my pocket the check engine light is still on and nobody can successfully repair it without replacing more expensive emission parts. When I went for a road test with him he told me the gas tank cap was removed and replaced the check engine light came off he did not tell me the truth that his mechanic cleared the computer so when on the Road test check engine light had no issues until the computer stored new information result check engine light stays on. Before you ever buy a car from him have a certified technician check it out. I would have never purchased the truck if he was truthful with me about the check engine light problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

In response to the disgruntled purchaser of a 1985 Chevrolet El Camino who states he was not told the truth about the condition of the car: Please know that prior to his purchase the customer spent ½ a day inspecting, driving, and checking the vehicle over on our lift. He was presented with a list of all the servicing that was done by our service department as well as work done by the prior owner who was a collector. During our extensive road test the service engine light did come on once and then went out on its own, which was subsequent to filling the vehicle up with gas. The gas cap was found not to be on tight. There was no recurrence and the vehicle continued to idle and run smoothly. In his own words the customer stated that he had looked at many of these El Caminos and by far this one was exceptional. After some price negotiation which compensated the cost of having the vehicle enclosed trailered to his home by his own choice, he completed the deal and was extremely happy. The recurrence of the check engine light as reported by the customer subsequent to delivery is agreeably disappointing. In an extension of goodwill, money was refunded to him to be applied towards the repair even though this 34 year old Chevrolet El Camino was understandably sold as is. The accusations of misrepresentation are totally unfounded and unfair as we have been transparent about the vehicle and its prior history. We have also made attempts to resolve the customer's concerns. It is unfortunate in our opinion that the customer has buyer's remorse even though he has well bought an exceptional example of a mid 1980’s El Camino.

Dream car reality!

Paul Sevag Motors is a great place to shop! We came across our family's new vehicle on Autotrader. When my husband and myself arrived for a test drive we were in awe of how they keep their vehicles. There is so much car for the cars in their showroom and it shows! Once behind the wheel we knew we wanted to move forward with purchasing. Never in my experience of buying a car has it ever been so easy! Philip went above and beyond to assist us in the process. I never thought I would be driving my dream car and here I am! Paul Sevag motors are nothing less than a 5 star dealership and we will most definitely return for our next car and highly recommend them to anyone in the car shopping market!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Buy with confidence!

After being discouraged by too many shady offers, only at Paul Sevag Motors did I have the confidence to buy the car of my dreams, a 2005 BMW 325 ci. This 14-year-Old car was fully serviced with a long list of new parts, and it looks brand-new. The sales staff— Paul Sevag and his two sons — answered every question. They have well-deserved pride in their work. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Seamless experience

I had a wonderful experience with Paul Sevag Motors. Jeff was kind and professional and was always responsive to my questions. The showroom is gorgeous and it’s obvious they all take pride in their work. Phillip was very professional and courteous as well as he and Jeff helped ensure that the buying process was only an hour long. I’ll certainly be recommending them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchased a 2013 Jeep Wrangler Unlimited

Today I purchased a 2013 Jeep Wrangler Unlimited. The Jeep was In immaculate condition and was being sold at a great price! They offered me a very fair trade value for my Honda as well! Working with Jeff, Phil, and Paul was a great experience too! I highly recommend Paul Sevag motors if you are looking for a great vehicle and professional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Super!

Absolutely superb service and care during our buying experience. First, although the car was used, they delivered it in absolutely pristine condition. Looked like it had never been driven. They obviously have a lot of pride in the product they deliver. Second, they answered every question openly and I believe honestly. Even when we were getting down to details, Phillip and his father and brother worked as a team and each had different skill sets but they melded well.Even when we were getting down to details, I felt I was getting the whole picture rather than playing all the "well, kinda" games. Will definitely deal with them in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Plesant buying experience

Courteous, honest, knowegable and accommodating. All their cars are garage kept and in beautiful condition. I could not find one car, regardless of year that did not look brand new. If you are looking for a used car, go there, you will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome

Had an amazing experience here and would highly recommend to anyone! Everyone there was so professional and friendly. If you're looking for a good shop to buy your car go out and check this place out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service and terrific car

Bought a used 2002 Mercedes Benz CLK 55 AMG convertible with low miles over the internet based just on pictures. I worked with Jeff and he assured me the car was in terrific shape, he clearly told me about a few minor items. Jeff got me all the paperwork, keys, etc and arranged delivery. Car came today and it is better than I expected. Car was completely cleaned, runs beautifully and looks great. Gift for my wife, she loves it. Thanks Jeff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Customer Service with Family Values

This is my second vehicle purchase from Paul and his sons. It’s been 5 years and they remembered me like it was yesterday. Very easy process with friendly proficient service. I will be back for my next vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.