Reviews
A hidden gem.
It has been over a year since I bought my Mercedes E350 from Sevag. I'm still telling people about the care they pay to their cars and the great experience I had purchasing. Talk about attention to detail, they are king at this. No pressure, highly knowledgeable, patient, personable, I could go on... I recommend them every time I talk about my car. Truly defies the "used car" buying experience stereotype. They are a hidden gem. Will be a return customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Allen, Thank you very much for your outstanding review. We believe in providing quality vehicles with exceptional customer service. We want you to be happy the day you buy your car and to still be happy years later. Your review is an ideal endorsement of our business philosophy. We are glad that you are still thrilled with your E350. -The Entire Paul Sevag Motors Family
Really great experience, courtesy, memorable
Just completed a purchase from Paul Sevag. Jeff was clear, patient, professional and courtesy throughout. The whole family was great to work with. My wife and I will defintely recommend these guys. Even better, we bought a car from a dealership so close to home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much. We are glad you are thrilled with your purchase. Feel free to stop by anytime. -Jeff Sevag
Great Experience
This was a great experience because the sales associates were very friendly, respectful and down to earth. They had a lot of luxurious, clean used cars with nice exterior and interior features. I appreciated that they were able to meet my needs regarding price. I shopped around and found that this dealership was able to offer me the best "bang for my buck". Before I drove off the lot the sales associate went over the vehicle's features and how to use them in great detail and I appreciated that. I would definitely recommend this dealership to my friends and family...Melissa R Lititz, Pa
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Melissa, Thank you for all of the compliments! We pride ourselves on providing exceptional customer service. We were happy to work with you to help you find the best vehicle at the best price. -Jeff Sevag
They're grrrrrrrreat!
I can't agree more with all the positive reviews. They deserve every star.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome!
These guys were great, right from the moment I walked in. Made me feel at home, had a few laughs, walked out with the cleanest car I'd seen anywhere. That's no exaggeration, after 2 months and many visits to see other vehicles (same make and model), this 2013 BMW X1 was by far the sweetest! Even the founder, Mr. Paul Sevag himself, filled the gas tank at Wawa, then followed me home to deliver the car. Super friendly people, who really seem to care about what they do. I will definitely be back every time we go looking for a car. Thanks guys! Paul Taraschi
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Paul, We are happy you are enjoying your X1. We pride ourselves not only on our quality vehicles, but just as importantly, providing exceptional customer service with the purchase. We wish you many years of enjoyment with your BMW. -Paul Sevag
Just Outstanding
I walked into this place 3 years ago and came away very impressed. Now, when I saw a car in my price range on the internet, I went back. Paul, Jeff and Phil were knowledgeable, friendly and helpful. The detailing work on all the cars was first class. Mechanical condition superb. The selection was mesmerizing - I could have bought half the cars there, but of course for the money. But not everything was high end. I wound up buying an older BMW sedan at a very reasonable price and getting a fair trade on my car, and getting a tutorial from Phil on the new electronics - navigation, radio, service, etc. in the mix. This is a superb dealership run by honest and capable people, and I would not hesitate to buy again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Villanova Don, Thank you for your kind words. Please know that we derive great pleasure in trying to accomplish all that you have complimented. -Paul, Jeffrey, and Philip Sevag
Bruce's BMW
Savag Motors was a blessing in disguise. I had been looking for a Convertible 650 BMW for over a year. countless cars on countless websites. In October 2015 the perfect car showed up at Savag Motors and from our initial interaction, they were willing to work with me to make my dream car a reality. My wife and I drove 8 hrs to come buy a car sight unseen in person. All of our misgivings were quickly erased when we arrived at the dealership and the type of customer service we received was unparalleled. They were able to make my wife feel very comfortable and she allowed the sale to go through which I didn't mention to the family. She even told them we would look at their website 1st before we looked in our hometown of Cincinnati. Awesome experience all the way around and would do it again without a second thought.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Bruce for making the trip from Cincinnati for the BMW. We are glad to hear that we were able to make you and your wife's purchase such a comfortable and reassuring experience. Enjoy your new 650i Convertible!
Great Dealership
I do not typically write reviews like this. I was blown away with the service and courtesy of everyone at the dealership. I had been looking for an older Audi TT on and off for over a year. Last month the ideal car was advertised by Paul Sevag Motors. I live in upstate NY and about 300 miles from the dealership. I had a few qualms about an online purchase of a vehicle I had only been able to review and look at on-line. My concerns were allayed by Jeff who was very helpful through the whole process. I arrived at their dealership to find a car that was in even better condition than I expected. I've now had the vehicle nearly a month and still pinch myself that I now own such a great 13 year old TT.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Michael for making the long trip down. I am glad that I was able to alleviate any concerns you had of a sight unseen purchase. It is good to hear that you still love the car just as the day you purchased it. Enjoy the awesome TT Coupe!
Highly Recommended
It's easy to write a positive review just after buying a car when the excitement is fresh and one hasn't owned the car for long enough to know if it really is as represented. I am writing this review a year after purchasing a car from The Sevag family and I can tell you that I am as thrilled and pleased with the car today as on the day I purchased it. The Sevags are clearly true car lovers and my impression is that they purchase and condition the cars they sell as if they were for their own consumption. They clearly seek out the best cars and take pride in making them the best they can be. If you are looking for the lowest price in town then maybe Sevag Motors is not for you. If you are looking for the finest and most honest cars at very fair prices and looking to buy from a reputable family owned business, from people who will make the experience easy, stress free and with no pressure, then you would be foolish not to check Sevag Motors out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Alan K., Many thanks for your review. Your comments and insights are the catalyst for our continued dedication. -The Entire Paul Sevag Motors Family
Great Buying Experience
I can't say enough about the friendliness and professionalism I experienced when I traveled to Paul Sevag Motors. It was well worth the 2 + hours it took to get there. I never once felt pressured to buy. Everything was thoroughly explained before we signed the sales agreement. It's obvious the team has a strong famiky work ethic and moral underpinning. I would recommend using this dealer to all my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Barbie, thank you for making the day trip and are happy to hear that you had such a great buying experience. We appreciate your support of a family owned and run business. Best of luck with the new Lexus!
