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Paul Sevag Motors Inc.

(497 reviews)
Visit Paul Sevag Motors Inc.
Sales hours: 10:00am to 6:00pm
Service hours: 10:00am to 6:00pm
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Sales Service
Monday 10:00am–6:00pm 10:00am–6:00pm
Tuesday 10:00am–6:00pm 10:00am–6:00pm
Wednesday 10:00am–6:00pm 10:00am–6:00pm
Thursday 10:00am–6:00pm 10:00am–6:00pm
Friday 10:00am–6:00pm 10:00am–6:00pm
Saturday 10:00am–4:00pm 10:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(610) 227-0962 (610) 227-0962

Reviews

(497 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Sevag Motors Inc. from DealerRater.

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My Purchase of 2004 BMW Z4 at Paul Sevag Motors In

My buying experience was excellent. Both Paul and Phil we consummate gentleman and service providers. The car was detailed to a tee. You could eat off the engine and even though it is a 2004 it looks and runs like it just came out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jim, thank you for the compliments. We take great pride in our detailing and reconditioning process and are happy to hear your appreciation. Have fun with the top down and enjoy the Z4 Roadster!

Customer Service Par Excellence

I have purchased a 1987 Defender 110 from Paul of Paul Sevag Motors and the experience from the very first time I inquired about the vehicle to delivery has been nothing short of exceptional.We heard all the horror stories about buying imports. But the moment Paul showed the paper works, I was sold. EPA, DOT declarations and CBP documents all in place. Oh did mention that the whole transaction was completed over the phone? Paul made sure I was informed via email, text messages and phone calls. I requested for additional images and video clips showing the vehicle in running condition, they were in my mail inbox the next day. Paul even emailed the images as the vehicle was being loaded in the truck. Now that?s exceeding customer expectation. Still looking forward to meet the man in person so I can shake his hand personally thank him for making the purchase process pain free. Thanks to you Paul, your son Jeff and whole staff for this wonderful experience. You received raving reviews from your customers, now I know why.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jo, Thank you for the kind words. I am glad to hear that I was able to make your long distance purchase such a positive experience. Have fun with your Land Rover Defender and if you are ever in the area, please come visit us. Regards, Paul Sevag

Easy, Quality Car Buying

My family are repeat customers of Paul Sevag Motors. They offer the best used cars for fair, market prices. This family run business believes in true customer service- they make purchasing a vehicle an easy, actually enjoyable experience. They want their customers to be satisfied. My husband and I purchased a used Toyota RAV4 from them a few months ago in the midst frigid weather- it was easy, quick, and we love it! We highly recommend this car dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks again for the purchase and recommendations. We appreciate your family's repeat business. Enjoy the new RAV4!

Excellent Customer Service

This was my son's first experience buying his own car, and I was extremely happy with the entire process with Paul Sevag Motors! They were polite, very knowledgable and took their time giving us tips and explaining the features of the car. In addition, their shop/display areas were very clean and added to the already positive atmosphere. I felt that these men were "straight shooters" and trustworthy and felt completely at ease about my son's purchase. He is thrilled with his car! Would highly recommend Paul Sevag Motors!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Tracy for your compliments. We are happy to hear that your son loves his new car!

Feedback for Paul Sevag Motors

I had one of the most enjoyable buying experiences with the entire staff of Paul Sevag Motors Inc., especially with Philip who was a tremendous help in my decision making. His honesty and knowledge was refreshing. I appreciated not being strong armed into an on-the-spot decision, and there were no annoying follow up calls. He even steered me away from a less-than-perfect choice. The car I finally chose was the perfect car for me. It was impeccable in every manner. I loved it the moment I got behind the wheel. I would have no problem recommending the entire staff to my family and friends. From beginning to end, they were a most pleasant delight.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Donna for your kind words. We are glad that you are 100% happy with your new car. It was a pleasure dealing with you and your son. We wish you all the best with your new car!

Excellent family business!!

What a great experience! Clean, indoor show room... perfect for winter car shopping! We test drove one car and went home with it that night - EXCELLENT customer service!! Couldn't have had a better experience! Highly recommend Paul Sevag Motors!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Awesome! Glad you are enjoying your new AWD in this frigid winter weather!

Simply Outstanding

As a particular car buyer, I drove over 140 miles to look at a vehicle at Paul Sevag Motors. I didn't know what to expect as my experience with small independent dealerships has been varied. Phil greeted me at the door, brought me over to see the car while giving me a tour of the whole business. Jeff soon after showed up and helped navigate me around town for a test drive. The car was in fantastic condition for its age. It was clear from first sight that Paul Sevag and his sons take exceptional care of the cars they buy and sell, even the one I purchased which was tens of thousands cheaper than most of the other cars in the bay. They gave my trade-in the same treatment, asking everything I knew about the car; their evaluation and assessment was far more thorough than any other place I've been to. They were very knowledgeable and extremely professional. Jeff was upfront about what he had to give on his car and how he arrived at the value of my trade-in and we very quickly reached an agreeable price for both. In a very short period of time I was back on the road in my new car and completely satisfied. The experience of doing business with Paul Sevag Motors was very unique, in a positive way. It was far more intimate and personable than what you find at "big box" dealerships. Here, you get a sense of honesty and friendliness that is uncommon in this business. I highly recommend Paul Sevag Motors to anyone else who is looking to for a fair deal and a quality vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much! Glad you are enjoying your new car! Zoom Zoom!

Entire purchase experience

Although I love cars, the process of buying them can really be problematic. This was not the case with this dealership, who exerted no pressure whatsoever and made us what we believe was a fair deal. The whole experience was a pleasure and, given that I typically buy late model used cars, I would deal with them in the future without any hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thank you for your business & kind words!

The pinnacle of the car buying experience

Paul Sevag Motors is, quite simply, a cut above the rest. After looking at several used cars at nearby franchise dealerships, I was left with a sour taste in my mouth. I found Paul Sevag Motors by a stroke of last-minute luck, but it seemed "meant to be" from the minute I first saw the Hyundai Genesis 4.6 they were selling online. I am very particular about maintaining vehicles, so when I set foot into the "showroom" area of the dealership, I instantly felt like I was among family. All of the vehicles inside were clearly meticulously maintained; the pride this place puts into their product and service was plain to see. The whole experience was almost too good to be true, from the car itself to the buying and discussion processes. Phillip was extremely professional, knowledgeable, and easy to get along with. I felt no pressure, and after almost a month of driving the car, I can safely say I wouldn't hesitate to buy another vehicle from these guys. Car buying is supposed to be a stressful, frustrating process, right? Wrong. Paul Sevag Motors clearly didn't get that memo. I plan on recommending them to people whenever I get a chance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thank you for your business! glad that low mileage V8 Genesis got a good home!

Enjoyable Experience

Nice family business that cares about the quality they deliver and the customers they serve. I will recommend Paul Sevag Motors to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thank you for your purchase!