Reviews
Deanne and the whole crew in Services are fantastic.
Deanne and the whole crew in Services are fantastic. A shout out to Tony, and the parts department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and courteous service!
Professional and courteous service! Sales person and his manager helped us find the best option for us. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Representative was not very nice and communication was
Representative was not very nice and communication was inadequate. She never introduced herself and seemed cold and unfriendly. They did do a good job with actual maintenance and repairs.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ola, thank you for your review. While we're glad the maintenance met your expectations, we're sorry to hear about the lack of friendliness and communication. That’s not the warm, professional service we aim to deliver, and we’ll address this with our team. We appreciate your feedback and the opportunity to improve. AJ Calandro, Service Manager Mercedes-Benz of Chesterfield 636-300-2224
My wife and I visited Mercedes of Chesterfield looking
My wife and I visited Mercedes of Chesterfield looking for a used luxury small SUV within a specific price range with certain features. Justin was quick to greet us and immediately began searching their stock and beyond to find us exactly what we were looking for. Everyone was extremely friendly, welcoming and helpful in obtaining our new vehicle. We had a great experience and highly recommend Mercedes of Chesterfield.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They take care of their customers, they make sure you are
They take care of their customers, they make sure you are totally satisfied. Never thought I could be purchasing a Mercedes cheaper than a Toyota or Honda SUV.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Teresa Brown, we are delighted to see this rating! Have a great day!
The best car buying experience one could have definitely
The best car buying experience one could have definitely would recommend going there they really treat you like family.The sales staff all the way up to the finance manager were great made a dream come true for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gregory Price, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Service was efficient although I came in for an emissions
Service was efficient although I came in for an emissions test and when I got to the DMV they said that because I have a 2020 vehicle it won?t necessary!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Vincent Collins, thanks so much for rating us so high! Be safe on the road!
Always reliable, reputable and great service.
Always reliable, reputable and great service. Thank you…! Will use this service department again if needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We bought a used Mach E.
We bought a used Mach E. Salesman Justin Vega was always professional, knew his stuff
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are traveling in our RV Mercedes Spinter and the
We are traveling in our RV Mercedes Spinter and the engine light come on. I pulled up a 7:00am without an appointment and they had me in the shop by 7:30. Diagnosed my problem had the part overnighted from Texas and we are now back on the road at 12:00 the following day. That is great service! K Braden
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair