Reviews
David Rich was really helpful and gave my wife and I the time we needed to make a decision without pressuring us. It was very refreshing to have a knowledgeable salesman while being kind. We would recommend David from Berglund Toyota in Forest!
David Rich was really helpful and gave my wife and I the time we needed to make a decision without pressuring us. It was very refreshing to have a knowledgeable salesman while being kind. We would recommend David from Berglund Toyota in Forest!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
David Rich was amazing, this was my first time dealing with him and he was amazing
David Rich was amazing, this was my first time dealing with him and he was amazing
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I sold a vehicle to Berglund and the title to my car was delayed, therefore the check to me was delayed. I continued to reach out to the dealership and received zero communication. My calls were ignored, not returned, neither was email. I had to get the title on my own and then they tried to take the title without handing me a check. Poor communication and all around bad business. This is my 5th Toyota purchase, 1st from Berglund, and will be my last. If I could give zero stars I would.
I sold a vehicle to Berglund and the title to my car was delayed, therefore the check to me was delayed. I continued to reach out to the dealership and received zero communication. My calls were ignored, not returned, neither was email. I had to get the title on my own and then they tried to take the title without handing me a check. Poor communication and all around bad business. This is my 5th Toyota purchase, 1st from Berglund, and will be my last. If I could give zero stars I would.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Jonathan was great to work with. Super nice guy and helpful. He made the process of buying a car painless.
Jonathan was great to work with. Super nice guy and helpful. He made the process of buying a car painless.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Update: Randy in service was able to fix the issue with truck, and took time to explain all the neat features the truck has. Im updating my review, due to attention to issues we're handled . Thanks to Chris the Sales Manager and Randy service manager.Thanks again!!!! Very happy with my purchase,and yes I would reccomend Berglund Toyota to everyone!!!
Update: Randy in service was able to fix the issue with truck, and took time to explain all the neat features the truck has. Im updating my review, due to attention to issues we're handled . Thanks to Chris the Sales Manager and Randy service manager.Thanks again!!!! Very happy with my purchase,and yes I would reccomend Berglund Toyota to everyone!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Jonathan Fernandez was very knowledgeable and friendly. Helped us find the right car for our budget! Highly recommend!
Jonathan Fernandez was very knowledgeable and friendly. Helped us find the right car for our budget! Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our Sales Rep, David Rich, was exceptional throughout the process! He demonstrated a high level of professionalism, courtesy, and genuine care. He went out of his way to accommodate all of our requests.
Our Sales Rep, David Rich, was exceptional throughout the process! He demonstrated a high level of professionalism, courtesy, and genuine care. He went out of his way to accommodate all of our requests.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
David Rich was a patient, knowledgeable and very helpful sales professional. My wife and I contacted several different car dealerships looking for a vehicle that suited our needs. David and the team at Burgland gave me the facts about their cars, allowed for multiple test drives and negotiated a fair price. I highly recommend them to anyone looking for a vehicle in central VA.
David Rich was a patient, knowledgeable and very helpful sales professional. My wife and I contacted several different car dealerships looking for a vehicle that suited our needs. David and the team at Burgland gave me the facts about their cars, allowed for multiple test drives and negotiated a fair price. I highly recommend them to anyone looking for a vehicle in central VA.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Stan was excellent to work with and extremely helpful! I would highly recommend Berglund Toyota!
Stan was excellent to work with and extremely helpful! I would highly recommend Berglund Toyota!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Judson Morris was awesome to work with and the rest of the staff was wonderful and in and out the door in no time.Thanks again!!!
Judson Morris was awesome to work with and the rest of the staff was wonderful and in and out the door in no time.Thanks again!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car