Reviews
Write a reviewGreat Service, Great Car
Salesman-Alex was responsive to questions, spent a lot of energy making sure the process was easy physical and mentally on me, was very customer service friendly, found me the car suited for my purse and personality. Great service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words! We are very happy to hear that Alex was so responsive and was able to show you great customer service during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Stephen Plunkett General Manager splunkett@berglundcars.com
GREAT SERVICE
Friendly hello when you walk in.Everyone is there to serve you any way they can.Very clean.You are updated about what they find or need to do to you auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Diane and thanks for the great feedback! We're very happy that our staff was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Stephen Plunkett General Manager splunkett@berglundcars.com
Outstanding Customer Service
Mr. Joel Sodikoff and Mr. Lee O'Neal were a pleasure to work with. I have previously purchased several new vehicles from Joel and he has always demonstrated the utmost in product knowledge and a genuine concern for his customers. He will not hesitate to ensure complete customer satisfaction.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, we appreciate you taking time to leave us a great review! We are pleased to hear Joel and Lee did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Stephen Plunkett General Manager splunkett@berglundcars.com
Great service. Great price. Kind and helpful staff
I had the oil changed and a piece of my side view mirror replaced and the staff was extremely helpful and I got a very good deal on the price for the services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Katherine, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Berglund Toyota for your vehicle needs. Stephen Plunkett General Manager splunkett@berglundcars.com
Bill is a great person to work with.
Bill is a great person to work with he really takes the time to listen to what the customer concerns are.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Johnnie and thank you for this great review! We're excited to hear that Bill took care of you! He is a great asset and we appreciate all he does. Thank you again and be sure to like us on Facebook and follow us on Twitter to catch all the latest specials! Stephen Plunkett General Manager splunkett@berglundcars.com
A Dealership You can Trust
Bill, and the whole service staff, is always very professional, courteous, and friendly. They make you feel important and always put the customer's satisfaction as top priority. This dealership and staff is excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Jack for sharing your experience with us! Our team works incredibly hard to exemplify the Berglund Toyota commitment to customer care and we're so thankful that your time with Bill and the rest of the staff was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Stephen Plunkett General Manager splunkett@berglundcars.com
Regular maintenance
Friendly and fast service. Feel welcome with complimentary coffee and there was even doughnuts available. The staff went over a checklist indicating what was performed and the status of fluid levels, tires, etc.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Jesse for using our service department and the kind words about Berglund Toyota! We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Stephen Plunkett General Manager splunkett@berglundcars.com
rav 4
courteous and professional attitude. able to take my car in quickly and kept me informed of progress on the work to be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, James! I'm very happy to hear that our staff was of such great help to you. We take pride in our customer service and always make sure our customers know everything that is going on! Please let us know if there's anything else we can do for you. Stephen Plunkett General Manager splunkett@berglundcars.com
Great Service
Easily scheduled 1st oil change / tire rotation - dropped off 2014 Scion FR-S in the morning was done by noon. Tech called when my car was finished & even let na direct call back number. When I called back he said we even threw in a complimentary wash. NICE!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scott, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Berglund Toyota! If there is anything else we can do for you just give us a call! Stephen Plunkett General Manager splunkett@berglundcars.com
Much better experience this go round!
In the past i have had unpleasant experiences at Berglund. This time, Dougulas Doyle made my experience very pleasant. Thank You Douglas!
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amanda, thank you for your kind words! We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. It was a pleasure to assist you and please let us know when we can do so again! Stephen Plunkett General Manager splunkett@berglundcars.com