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Crest Ford of Center Line

(653 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 10:00am–2:00pm 8:00am–2:00pm
Sunday Closed Closed

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Reviews

(653 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Ford of Center Line from DealerRater.

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Pleasant.

Pleasant. I was treated with respect and dignity. They were ready at my scheduled appointment time. Brookelynn was very professional and handled by car needs. Repairs and service was done in a timely fashion.

Pleasant.

Pleasant. I was treated with respect and dignity. They were ready at my scheduled appointment time. Brookelynn was very professional and handled by car needs. Repairs and service was done in a timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Crest Ford, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Rebecca and the team at Crest Ford are the best - I would

Rebecca and the team at Crest Ford are the best - I would never go anywhere else! I am a very happy repeat customer - thank you!

Rebecca and the team at Crest Ford are the best - I would

Rebecca and the team at Crest Ford are the best - I would never go anywhere else! I am a very happy repeat customer - thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mary, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Always had good service.

Always had good service. Timely, friendly staff. Hours are satisfactory. Waiting area is clean. Only concern I have is that they are no longer making the Edge which when my lease is up I may have to look for a different vehicle.

Always had good service.

Always had good service. Timely, friendly staff. Hours are satisfactory. Waiting area is clean. Only concern I have is that they are no longer making the Edge which when my lease is up I may have to look for a different vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your high rating! Our team strives to deliver an excellent service, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Our salesman was very helpful and pleasant thru the whole

Our salesman was very helpful and pleasant thru the whole process of ordering and delivery of our truck. He answered all our questions. I will be giving this dealership more business.

Our salesman was very helpful and pleasant thru the whole

Our salesman was very helpful and pleasant thru the whole process of ordering and delivery of our truck. He answered all our questions. I will be giving this dealership more business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Called ahead and secured an appointment.

Called ahead and secured an appointment. Arrived and received service. It took about an hour and I was completely satisfied with the work that was done. Helpful, friendly people.

Called ahead and secured an appointment.

Called ahead and secured an appointment. Arrived and received service. It took about an hour and I was completely satisfied with the work that was done. Helpful, friendly people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and the staff is very helpful and

Great service and the staff is very helpful and courteous. Brooklyn is always professional and a pleasure to deal with. Ivana is also very knowledgeable and professional.

Great service and the staff is very helpful and

Great service and the staff is very helpful and courteous. Brooklyn is always professional and a pleasure to deal with. Ivana is also very knowledgeable and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Diane, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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i came in for a used car and ended up leaving with a 2025

i came in for a used car and ended up leaving with a 2025 ford escape thanks to lila! she?s the best and i absolutely recommend her when car shopping.

i came in for a used car and ended up leaving with a 2025

i came in for a used car and ended up leaving with a 2025 ford escape thanks to lila! she?s the best and i absolutely recommend her when car shopping.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Kennadi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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It was a time effective knowledgeable, and great

It was a time effective knowledgeable, and great experience I would definitely recommend others to go and purchase a vehicle from there. Everyone was friendly and very helpful.

It was a time effective knowledgeable, and great

It was a time effective knowledgeable, and great experience I would definitely recommend others to go and purchase a vehicle from there. Everyone was friendly and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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My recient Service on my Lease 2024 Edge was an awesome

My recient Service on my Lease 2024 Edge was an awesome experience because of ?Teaming?. The Svc Desk Manager, Svc Manager, and the Svc Senior Electrical Technician all worked on the Electrical repair as a Team, keeping me informed on their work status to resolve the problem at hand. During the entire repair job of the 2024 Edge my Svc Desk Manager and the Svc Lane Manager insuring that I had a dependable vehicle for my spouse & I. My wife is a special needs person, with wheel chair. Her needs were met with the loaner car, a 2025 Ford Explorer. Your assistance as a Team is greatly appreciated. D. B.

My recient Service on my Lease 2024 Edge was an awesome

My recient Service on my Lease 2024 Edge was an awesome experience because of ?Teaming?. The Svc Desk Manager, Svc Manager, and the Svc Senior Electrical Technician all worked on the Electrical repair as a Team, keeping me informed on their work status to resolve the problem at hand. During the entire repair job of the 2024 Edge my Svc Desk Manager and the Svc Lane Manager insuring that I had a dependable vehicle for my spouse & I. My wife is a special needs person, with wheel chair. Her needs were met with the loaner car, a 2025 Ford Explorer. Your assistance as a Team is greatly appreciated. D. B.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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everything went smooth, everyone was professional and

everything went smooth, everyone was professional and explained everything very well. i was in and out in a short period of time.Most of paperwork was done when i got to dealership

everything went smooth, everyone was professional and

everything went smooth, everyone was professional and explained everything very well. i was in and out in a short period of time.Most of paperwork was done when i got to dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Vanessa, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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