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Town & Country Ford

(161 reviews)

Reviews

(161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Town & Country Ford from DealerRater.

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GREAT DEALERSHIP

Wonderful, fast, efficient, pleasant, and overall fabulous!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my 2017 Fusion

Thank you again for a quick service to my car!! They treat you like a person and not just another customer. Its a great atmosphere!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Ford Edge

Terence Booker was very friendly and helpful! I will definitely go back for my next new purchase! James, the sales manager was great as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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CHECK-UP OR CHECK-OUT

The truck was brought in for a routine 15,000 check-up, which you so confidently send me. KEEP DOING IT. Otherwise, I would not have known about the leaking strut. It's never fun ($$) having your staff come into the waiting room and ask you to "please follow me". Showing me the problem is also a plus that I appreciate. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

service

always friendly and helpful. Great service for any of my vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Escape Service Work

everybody in the dealership from front to back was wonderful they where giving a way a 68 ford ranger truck that I can win in dec

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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escape

everybody was great.......................................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate you taking the time to leave us feedback on your visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Great job

Very helpful. Very efficient and timely. Very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer

Everyone was nice and friendly an the process was done in a nice timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tawana, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Great place to get your car serviced

Service has always been great and would not take my car to any other place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Town & Country Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.