Reviews
Sam was great to work with! Helpful and personable! Would highly recommend working with Sam!
Sam was great to work with! Helpful and personable! Would highly recommend working with Sam!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The Dealership I am not too happy with the new phone system. But I am so happy with the service and customer care that Mike brings to the table. I have never trusted an auto mechanic company ... i feel they just want to make the most off of you. I do Trust what Mike tells me, I do Feel that Tenvoorde Ford is pricing very high for the service and repairs. I try not to go to Tenvoorde unless i have to, because of the high prices
The Dealership I am not too happy with the new phone system. But I am so happy with the service and customer care that Mike brings to the table. I have never trusted an auto mechanic company ... i feel they just want to make the most off of you. I do Trust what Mike tells me, I do Feel that Tenvoorde Ford is pricing very high for the service and repairs. I try not to go to Tenvoorde unless i have to, because of the high prices
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Roland and Judy, we appreciate you taking the time to share both the positive and challenging parts of your experience with Tenvoorde Ford. It is great to hear Mike has earned your trust through his communication and customer care. We also appreciate your comments regarding the phone system and service pricing, as feedback like this helps us identify areas where we can improve. We value your confidence in Mike and hope to continue providing you with service you can feel comfortable with.
Sabrina was great! She worked with my schedule and coordinated with my insurance so I didn't have to!
Sabrina was great! She worked with my schedule and coordinated with my insurance so I didn't have to!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ellen, thank you for recognizing Sabrina at Tenvoorde Ford. It is great to hear she helped make the process easier by working around your schedule and assisting with the insurance coordination. We appreciate your feedback and hope to assist you again in the future.
Chad found and went n picked it up, we are very great full to him. Because of this we got the vehicle we wanted. Thank You Chad Williams
Chad found and went n picked it up, we are very great full to him. Because of this we got the vehicle we wanted. Thank You Chad Williams
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to recognize Chad! I am happy he was able to help make sure you drove home in the vehicle you wanted. Thank you for choosing Tenvoorde Ford, and I hope you enjoy every mile in your new vehicle!
Mike Asperheim is the Service. Manager that will get your car in, fixed, and back on the road. I’ve been dealing with Mike for years and pretty much just turn the keys over and take Mikes advice on any direction he suggests to go. He is trustworthy, customer oriented and won’t give you the wrong steer. If he suggests to fix something now , take his years of experience opinion and kn knowledge of each and every car model. One thing you can bet on and that is Mike will treat you well and honestly.
Mike Asperheim is the Service. Manager that will get your car in, fixed, and back on the road. I’ve been dealing with Mike for years and pretty much just turn the keys over and take Mikes advice on any direction he suggests to go. He is trustworthy, customer oriented and won’t give you the wrong steer. If he suggests to fix something now , take his years of experience opinion and kn knowledge of each and every car model. One thing you can bet on and that is Mike will treat you well and honestly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your continued experience with Mike at Tenvoorde Ford. It's wonderful to know you've been able to rely on his guidance and expertise over the years. We appreciate your continued trust in Tenvoorde Ford and look forward to your next visit.
Everyone is so kind and helpful. My AC went out on my car they diagnosed the problem and fixed it within 1 hour.
Everyone is so kind and helpful. My AC went out on my car they diagnosed the problem and fixed it within 1 hour.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, I am glad the team was kind and helpful and that they were able to diagnose and repair your AC quickly. Thank you for sharing your experience with Tenvoorde Ford.
I don’t even have my truck back, so I’m not sure what me to tell you?!? What I WILL say, is this. I’ve talked to the physical technicians concerning “this particular sound” for the past three years. Every time I’ve addressed my concerns, I was told it was something else. Therefore, the REAL PROBLEM NEVER getting addressed. AI seems to be misdiagnosing good, hard working American’s Automobiles.At our expense. Thousands and thousands of dollars worth. I believe it was the update that sent me over the edge with you guys. I now have to pay you to update my car or my radio doesn’t work?!? Kind of sounds like that whole John Deere thing all over again.
I don’t even have my truck back, so I’m not sure what me to tell you?!? What I WILL say, is this. I’ve talked to the physical technicians concerning “this particular sound” for the past three years. Every time I’ve addressed my concerns, I was told it was something else. Therefore, the REAL PROBLEM NEVER getting addressed. AI seems to be misdiagnosing good, hard working American’s Automobiles.At our expense. Thousands and thousands of dollars worth. I believe it was the update that sent me over the edge with you guys. I now have to pay you to update my car or my radio doesn’t work?!? Kind of sounds like that whole John Deere thing all over again.
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- 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Great, all around, car buying experience with George and his team! everyone was very professional
Great, all around, car buying experience with George and his team! everyone was very professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Darcy, I am happy to hear George and the team provided a great car buying experience at Tenvoorde Ford. It is wonderful to know everyone treated you with professionalism throughout your visit. Congratulations on your new vehicle, and thank you for your feedback!
Great service, picked up my vehicle, conducted 20K tune up and delivered back to my home.
Great service, picked up my vehicle, conducted 20K tune up and delivered back to my home.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dan, it is great to hear the 20K service went smoothly and that the pickup and home delivery made the process more convenient for you. Thank you for sharing your experience.
They had my car for 2 months swapped 2 motors when I got it back starter had issues and axel bad at transmission. They took no responsibility for it. Wanted to charge me 2 times the price to fix then my micanic.
They had my car for 2 months swapped 2 motors when I got it back starter had issues and axel bad at transmission. They took no responsibility for it. Wanted to charge me 2 times the price to fix then my micanic.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to speak with me regarding your recent service experience. I appreciate the opportunity to discuss the repair process and better understand your concerns. We understand how frustrating unexpected repairs and differences in repair estimates can be. While we may not always agree on the diagnosis or repair recommendations, our goal is always to provide an accurate assessment based on our technicians' inspection and Ford's repair procedures. Thank you again for taking the time to share your feedback. If you have any additional questions or concerns, please don't hesitate to contact me directly at [email protected].