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Tenvoorde Ford

(2,852 reviews)
Visit Tenvoorde Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–5:00pm
Tuesday 8:00am–8:00pm 7:00am–5:00pm
Wednesday 8:00am–8:00pm 7:00am–5:00pm
Thursday 8:00am–8:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (320) 345-7771 (320) 345-7771
Used (320) 281-4672 (320) 281-4672
Service (320) 345-7801 (320) 345-7801

Reviews

(2,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tenvoorde Ford from DealerRater.

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Tenvoorde ford

Very helpful and made me feel comfortable no high pressure to buy . Everyone very friendly and accommodating . Quick turn around to get the deal done & out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Pamela! We are so happy to hear that everyone took such good care of you. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Overview

Salesman was knowledgeable on the truck I purchased as well as others I looked at. The entire staff was helpful through the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, we're glad to hear our staff played a key role in making your buying experience a positive one! Thanks again for your business! Take care!

Room for Improvement

The service department did a great job diagnosing the problem and getting it repaired in a timely manner. I greatly appreciated the rental vehicle that was supplied while the warranty work was completed. My only complaint was the lack of communication between the service dept. and the cashier when I came to pick up my truck. No one seemed to know how much my bill was until the service rep returned the following morning.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Randall, thanks! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

Used car

Loved how involved and conscious they were about our needs wants and price range. Loved how friendly and open the environment was. Will definitely go there again in the future and will recommend to my other friends if they are searching for a vehicle

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brandon, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Purchase

Excellent Service. Greeted me and very friendly. I will continue to purchase vehicles at Tenvordee Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review

The service advisor looked into my care package. They previous dealership was shafting me. They got it cleared up and performed the service. Be advised that I did not by the package or the truck from this location. But the next vehicle I look into will be coming from Tenvoorde.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate your feedback! If there is anything else we can do to assist you, please let us know! Take care!

Warranty work

Warranty work was completed and the problem resolved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wayne, your positive review means a lot to us and we?re happy we could help you! Thank you again for choosing Tenvoorde Ford, and we hope to see you again soon!

Service

Excellent service and staff. An excellent dealer that takes care of their customers after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Very good

I was welcomed and listened to when I had questions and concerns about the car. My time was valued by the workers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Janet, our Staff works hard to go the extra-mile for our valued guests! Please let us know if you have any additional questions about services you received and thank you again for choosing Tenvoorde Ford!

Customer

Professional in everything they do. They understood our need and delivered. Can't wait to buy our next vehicle. Thanks to all involved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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