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Toyota Chula Vista

(565 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–8:00pm Closed

Reviews

(565 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota Chula Vista from DealerRater.

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Daniel fue muy Amable desde que recibi� mi carro para

Daniel fue muy Amable desde que recibi� mi carro para servicio, me dio la informaci�n aclarando mis dudas en todo momento, y mostro importancia a mis sujerencias . Gracias

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First tim here on my own but my mom was a faithful

First tim here on my own but my mom was a faithful customer here. It was an excellent service & maintenance appointment. Affordable, excellent communication and efficient. Mario took good care of my mom and now that she’s passed away, he is doing a great job as we take her helm. Thank you for making a bittersweet experience sweet!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Daniel Fabi�n is always on top and makes it a great

Daniel Fabi�n is always on top and makes it a great experience every time I service our car.I feel very comfortable talking to him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Took my 2019 Tacoma in for P0420 code diagnosis.

Took my 2019 Tacoma in for P0420 code diagnosis. Bad Catalytic Converter . Replaced with a new one that same day in fact truck was ready before 3pm.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They try to have your car ready as quickly as possible,

They try to have your car ready as quickly as possible, and the advisors are very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Poor customer service and lack of

Poor customer service and lack of urgency/professionalism. For example, making unnecessary, rude comments when refusing certain services that my vehicle was due for. The reason for me not wanting those services is because I have an existing appointment coming up for those exact services. Another example is, the technician saw me waiting outside and told me to head inside due to my vehicle being ready. He left the paperwork on his desk, the person who was helping us with our appointment overlooked the paperwork, I mentioned to him that it had been placed on his desk and he refused to pick them up or even take a look at them, making us wait even longer for my vehicle that was already there waiting. This is where the lack of customer service and communication comes in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Melissa was very helpful and took care of me she made

Melissa was very helpful and took care of me she made sure that everything was done correctly to my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I have always enjoyed the service from Toyota Chula

I have always enjoyed the service from Toyota Chula Vista. Their prices are much better than the Toyota dealership were I bought my Tacoma. The service crew has always been courteous, friendly, and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very professional customer service by staff members ,

Very professional customer service by staff members , definitely thinking to come back and bring my wife for a test drive, she wants a corolla , so see you guys soon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Carlos Munoz very knowledgeable and informed me of my

Carlos Munoz very knowledgeable and informed me of my next things that I need to do to keep my Prius running well/maintenance follow ups.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.