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Marty's GMC

(1,607 reviews)
Visit Marty's GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (781) 285-3791 (781) 285-3791
Used (781) 285-3725 (781) 285-3725
Service (781) 285-3843 (781) 285-3843

Reviews

(1,607 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marty's GMC from DealerRater.

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The parts and service teams at Marty's Buick GMC Isuzu

The parts and service teams at Marty's Buick GMC Isuzu are always extremely helpful with all of our needs/concerns. They are a pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have had wonderful experiences for every interaction

I have had wonderful experiences for every interaction with Marty’s. From my initial inquiry to the sales process to my first service call. I got a flat tire just a few weeks after picking up my vehicle ( hit a major pothole!) and they took care of me quickly and professionally. I was embarrassed that I needed a new tire so soon after getting my Envision ( and now wish I had taken the optional tire package!), but they were not the least bit snarky about it - although they had every right to be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Marty’s is a pleasure to work with.

Marty’s is a pleasure to work with. We have worked with John on several transactions. The service he provides is fantastic! Thanks John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Not impressed we made an appointment for a reason.

Not impressed we made an appointment for a reason. Appointment was at 11 o’clock and we were told that it was going to take a few hours extra because everyone was on lunch we never got a situation looked at because there was no time meanwhile that was the reason for our visit and addition to the oil change that we got.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was clean, inviting, and everyone was friendly and

It was clean, inviting, and everyone was friendly and helpful. Marty’s is the best dealership I’ve visited!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

SID is the best.

SID is the best. He helped our company with an expedited order of 4 delivery trucks in 3 months. The commercial sales team at Martys is fantastic and very thorough, especially Sid. We'll be back to order more new trucks. - Marine lumber co.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Such a quick and easy process!

Such a quick and easy process! Zach was amazing, as was Roberto. 10/10 recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It took me a month to get my truck because it failed my

It took me a month to get my truck because it failed my state inspection and they refused to fix the issues. Made me wait a month to get an appointment to get it handled. Absolutely horrible disrespectful customer service and my salesman Ihsanea once he got my sale he was useless and disrespectful to not only myself but my parents as well when they tried to call for me. I will NEVER recommend these people to ANYONE. Worst experience I’ve ever had. They were reported to the AG office as well.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Anthony we are sorry that we encountered an issue while you tried to have your vehicle inspected. Thankfully it turned out that there was no problem with the vehicle but rather with the inspector who mistakenly failed the vehicle. The delay was due to the appointment time with your states inspection board so they could review the issue and make a determination. It was determined that there was no issue and the vehicle should never have failed. We regret that you had to wait but are thankful that there was never an issue. We have been serving our customers to the best of our ability for over 57 years. We don't cut corners when selling a vehicle as we want every customer to have a great ownership experience. We hope that you enjoy you truck for many years.

Very pleasant, nice and fast.

Very pleasant, nice and fast. Clean waiting area with snacks and water. Easy in and out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Zach is the best salesman there is.

Zach is the best salesman there is. The whole process was fast and easy and I would recommend him and Marty’s to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.