Reviews
You guys did a great job now stop asking me to fill these out now
You guys did a great job now stop asking me to fill these out now
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I appreciate getting my vehicles serviced here. All of the services staff are friendly and professional. My last visit I wasn't to happy in the beginning because they were taking a while to assist me. At the end Brandon made it alright. I will be back.
I appreciate getting my vehicles serviced here. All of the services staff are friendly and professional. My last visit I wasn't to happy in the beginning because they were taking a while to assist me. At the end Brandon made it alright. I will be back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
I am a return customer. I have always been happy with the service I have received on my Chevrolet Malibu at Luther Brookdale Chevrolet Buick GMC. My Service Advisor, Bryson Russell was very friendly, courteous, knowledgeable and helpful. He was able to answer any questions I had and I felt comfortable having my vehicle serviced. Thank you and I certainly plan on coming back. Karl B
I am a return customer. I have always been happy with the service I have received on my Chevrolet Malibu at Luther Brookdale Chevrolet Buick GMC. My Service Advisor, Bryson Russell was very friendly, courteous, knowledgeable and helpful. He was able to answer any questions I had and I felt comfortable having my vehicle serviced. Thank you and I certainly plan on coming back. Karl B
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Go somewhere else. They will sell you a broken car without hesitation. They are crooked and are liars. We ended up returning a car after a battle with the body shop. Days and days of struggle, hassle and lies. Check engine light came on with less than 50 miles driven. They CLEARLY knew this car had issues. It was NOT minor issues, it was catastrophic issues that ABSOLUTELY were present before we bought it and they tried to hide it. DO NOT BUY the 2021 Buick Encore GX. They are still trying to sell it. It is broken and they will tell you that it's not. It was a week long battle with them. Avoid them at all costs. They are stereotypical shady car dealers. Stay far away from them.
Go somewhere else. They will sell you a broken car without hesitation. They are crooked and are liars. We ended up returning a car after a battle with the body shop. Days and days of struggle, hassle and lies. Check engine light came on with less than 50 miles driven. They CLEARLY knew this car had issues. It was NOT minor issues, it was catastrophic issues that ABSOLUTELY were present before we bought it and they tried to hide it. DO NOT BUY the 2021 Buick Encore GX. They are still trying to sell it. It is broken and they will tell you that it's not. It was a week long battle with them. Avoid them at all costs. They are stereotypical shady car dealers. Stay far away from them.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
The customer service at Luther Brookdale Chevrolet is premium service. The workers are very professional and nice, I'm overly satisfied and pleased with my experience with the Luther Brookdale Chevrolet team. Thanks
The customer service at Luther Brookdale Chevrolet is premium service. The workers are very professional and nice, I'm overly satisfied and pleased with my experience with the Luther Brookdale Chevrolet team. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Troderick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Luther Brookdale Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!
Carlose Osegueda did a great job taking care of the issues I had with my truck. He went out of the way to take care of the problem all in one day saving me time and inconvenience.
Carlose Osegueda did a great job taking care of the issues I had with my truck. He went out of the way to take care of the problem all in one day saving me time and inconvenience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Brandon was excellent! I appreciated his dedication to making sure all my questions were answered and he went above and beyond to ensure I understood the service performed on my vehicle and the value that the Luther Brookdale brought. Look forward to going back!
Brandon was excellent! I appreciated his dedication to making sure all my questions were answered and he went above and beyond to ensure I understood the service performed on my vehicle and the value that the Luther Brookdale brought. Look forward to going back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was great. The problem with my car was explained in terms I understood. Nick was very friendly and kind. I still need to get a new battery but right now I can't afford it.
My experience was great. The problem with my car was explained in terms I understood. Nick was very friendly and kind. I still need to get a new battery but right now I can't afford it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gloria, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Amazing staff. Knowledgeable and courteous. They made the process easy. Will be dealing with again.
Amazing staff. Knowledgeable and courteous. They made the process easy. Will be dealing with again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This has been the second vehicle we have purchased from a Luther dealer and I think we may ave found our preferred dealer for life. They always make the car buying process smooth and as painless as possible and are available for any questions during the process.
This has been the second vehicle we have purchased from a Luther dealer and I think we may ave found our preferred dealer for life. They always make the car buying process smooth and as painless as possible and are available for any questions during the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Luther Brookdale Chevrolet as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!