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Ideal Cars Apache Junction

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ideal Cars Apache Junction from DealerRater.

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This company is the WORST EVER.

This company is the WORST EVER. I bought a car that already had a bad transmission so they gave me a warranty but didn't pay for it in time so the claim was denied. Now I have to make payments, twice as much as agreed, for a car dead in the driver. I saw one of the managers drunk at the bar and she told me it happens a lot. She said the owner buys cars with bad engines or trans cheap to have the warranty fix them later. She told me all about the shady tricks they play at the main location.

This company is the WORST EVER.

This company is the WORST EVER. I bought a car that already had a bad transmission so they gave me a warranty but didn't pay for it in time so the claim was denied. Now I have to make payments, twice as much as agreed, for a car dead in the driver. I saw one of the managers drunk at the bar and she told me it happens a lot. She said the owner buys cars with bad engines or trans cheap to have the warranty fix them later. She told me all about the shady tricks they play at the main location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience!

Excellent customer service. Held my hand thru the whole thing. Very quick thank you Bill and Tim very much Enjoyed the whole great experience immensely

Excellent experience!

Excellent customer service. Held my hand thru the whole thing. Very quick thank you Bill and Tim very much Enjoyed the whole great experience immensely

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Damaged vehicle

Sold us a salvage title vehicle and they didn’t even tell us! Car has structural damage and the guy said it hadn’t been in an car accident.

Damaged vehicle

Sold us a salvage title vehicle and they didn’t even tell us! Car has structural damage and the guy said it hadn’t been in an car accident.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It wasn’t terrible

Cars weren’t maintained well and had electrical problems that would only be taken care of after purchase in written agreement. Would not recommend unless looking to spend more after initial purchase of overpriced vehicle

It wasn’t terrible

Cars weren’t maintained well and had electrical problems that would only be taken care of after purchase in written agreement. Would not recommend unless looking to spend more after initial purchase of overpriced vehicle

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Treated us right

We looked at several trucks at the Mesa Main street location and I believe James was honest with us. He was never pushy and seemed to just want to make us happy. We did not end up buying a truck from them but I would shop there again.

Treated us right

We looked at several trucks at the Mesa Main street location and I believe James was honest with us. He was never pushy and seemed to just want to make us happy. We did not end up buying a truck from them but I would shop there again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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mostly good but no follow up

Seemed nice and friendly upfront. The car I test drove a car ran rough and they said we will have it looked at and I never heard back.

mostly good but no follow up

Seemed nice and friendly upfront. The car I test drove a car ran rough and they said we will have it looked at and I never heard back.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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