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Herb Chambers Porsche

(551 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2017 state dealer award
View 3 awards
2017 state dealer award
2023 consumer dealer award 2017 consumer dealer award
New (888) 286-7609 (888) 286-7609
Used (888) 895-1178 (888) 895-1178
Service (888) 905-9825 (888) 905-9825

Reviews

(551 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great people and great service.

Great people and great service. The rep actually delivered the car to us. Who does this

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Great people.

Great people. Respnsive staff. Professional manner. Good pricing. Product was available quickly Deliver car to my home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My service appointment experience was simply outstanding

My service appointment experience was simply outstanding & excellent!! The loaner Macan EV was great fun to drive with all the latest bells & whistles!! I would highly recommend Herb Chambers Porsche for all future vehicle purchases & services!! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We’re happy to hear our team made your experience outstanding from start to finish! Both your recommendation and your business mean a lot to us, and we hope to see you again at Herb Chambers Porsche.

Zoe sold us a beautiful Macan 4.

Zoe sold us a beautiful Macan 4. She was very knowledgeable and accommodating. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much, Macan. We look forward to your next visit to Herb Chambers Porsche!

Service was great!

Service was great! Michael was professional and helpful. Recommend for all Porsche needs. Five stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi Frank, we're happy to hear Michael provided you with such professional and helpful service. Thank you for choosing Herb Chambers Porsche, and we hope to see you back! Safe travels! -Herb Chambers Porsche

Manny was great to work with, responsive and

Manny was great to work with, responsive and communicative, got a clean car from the dealership at a fair price. The service I was received was satisfying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Suhas, it’s great to know you had a smooth and satisfying experience with Manny and the team. We hope you are enjoying your new car. Thank you for choosing Herb Chambers Porsche!

Great team of very nice and helpful people.

Great team of very nice and helpful people. Very responsive and helpful. I strongly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback about our team! We hope to see you again at Herb Chambers Porsche!

Highly recommend the deLership.

Highly recommend the deLership. Alwaysctajen care of and freayed appropriarely when i buy from them. Ramy took great measures to see that i was taken are of and that my car was taken care of before delivery. Couldnt ask for a better experience or salesman. Thank you Porsche Boston with particular gratitude going out to Ramy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stephen, we appreciate your positive review! It's wonderful to know that Ramy provided such great care. We value your business and look forward to serving you in the future at Herb Chambers Porsche. Enjoy your new car!

Had new summer tires installed.

Had new summer tires installed. Received usual top-notch service from the team at Herb Chambers in Natick, MA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! Thank you for choosing Herb Chambers Porsche. We’re happy to know you received top-notch service from our team during your visit. Drive safe!

Warning: Dishonesty and Deception — Avoid this Dealer!

Warning: Dishonesty and Deception — Avoid this Dealer! In 2022, this dealership charged me over $230 to clean clogged sunroof drains on my Macan S after water leaked into the cabin — claiming it was “routine maintenance,” even though the vehicle was under CPO warranty. A late 2024/2025 class action settlement has since confirmed this is a known defect, not a maintenance issue. The settlement extends warranty coverage and mandates one (1) free sunroof drain cleaning per year for ten (10) years from the date the vehicle was first placed in service — clearly acknowledging Porsche’s responsibility. When I followed up recently, Service Manager John Eric was dismissive and either unaware — or indifferent — to the court-ordered terms. Even worse, I emailed General Manager John Andrade and received no response. When you're guilty of deceiving customers, I suppose silence is easier than accountability. Owners beware: this dealership is intentionally misleading customers and charging for services Porsche has agreed must be provided for free. Know your rights. Avoid this Dealer and their sister dealership in Burlington, MA. Find a dealer you can trust!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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