Reviews
We have dealt with Griffin Ford for more than 25 years,
We have dealt with Griffin Ford for more than 25 years, both leasing and purchasing, without ever being disappointed.
We have dealt with Griffin Ford for more than 25 years,
We have dealt with Griffin Ford for more than 25 years, both leasing and purchasing, without ever being disappointed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My experience at Griffin Ford was outstanding.
My experience at Griffin Ford was outstanding. John Urbanek was very knowledgeable, honest and courteous. He delivered exactly what he promised. I am an extremely satisfied customer. I would highly recommend John to anyone looking to buy a used car.
My experience at Griffin Ford was outstanding.
My experience at Griffin Ford was outstanding. John Urbanek was very knowledgeable, honest and courteous. He delivered exactly what he promised. I am an extremely satisfied customer. I would highly recommend John to anyone looking to buy a used car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Roger, We are glad you had an outstanding experience. We really value having John Urbanek on our team for those reasons. Congrats on taking home your new vehicle!
Drove over from Indiana and Fred was my salesman.
Drove over from Indiana and Fred was my salesman. He did a good job and I’m happy with my purchase.
Drove over from Indiana and Fred was my salesman.
Drove over from Indiana and Fred was my salesman. He did a good job and I’m happy with my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Fred was great to work with, drove from Indiana we worked
Fred was great to work with, drove from Indiana we worked out a price and drove away in my new truck. Thanks Fred!
Fred was great to work with, drove from Indiana we worked
Fred was great to work with, drove from Indiana we worked out a price and drove away in my new truck. Thanks Fred!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Fred Mayen was knowledgeable and thorough during my
Fred Mayen was knowledgeable and thorough during my purchase process. Followed up and followed through with answers to my questions. Is involved with minor service issue working toward resolving.
Fred Mayen was knowledgeable and thorough during my
Fred Mayen was knowledgeable and thorough during my purchase process. Followed up and followed through with answers to my questions. Is involved with minor service issue working toward resolving.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Scott was very helpful, kept us updated on status of
Scott was very helpful, kept us updated on status of vehicle we were interested in, upon purchasing, walked us through learning navigation features etc.
Scott was very helpful, kept us updated on status of
Scott was very helpful, kept us updated on status of vehicle we were interested in, upon purchasing, walked us through learning navigation features etc.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! Scott is a very responsive and thorough salesperson. Welcome to the Griffin Family!!
Fred did a great job, helped me get into my new 2014 Ford
Fred did a great job, helped me get into my new 2014 Ford F 150. I am very happy with my purchase. Highly recommend to see Fred.
Fred did a great job, helped me get into my new 2014 Ford
Fred did a great job, helped me get into my new 2014 Ford F 150. I am very happy with my purchase. Highly recommend to see Fred.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership excellent communication.
Great dealership excellent communication. I dealt with John, Chad and Jason they helped me and gave me a great deal on a 2019 Mustang Bullitt I couldn't be happier thank you.
Great dealership excellent communication.
Great dealership excellent communication. I dealt with John, Chad and Jason they helped me and gave me a great deal on a 2019 Mustang Bullitt I couldn't be happier thank you.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I could not be happier with the service I received from
I could not be happier with the service I received from Griffin Ford. Their service tech Ryan was thoughtful, kind and delivered the type of quality service everyone would hope for. They got me in on short notice and were very prompt on their service tech. Highly recommend Griffin Ford and their tech Ryan… just doesn’t get any better than this. Kudos!!!
I could not be happier with the service I received from
I could not be happier with the service I received from Griffin Ford. Their service tech Ryan was thoughtful, kind and delivered the type of quality service everyone would hope for. They got me in on short notice and were very prompt on their service tech. Highly recommend Griffin Ford and their tech Ryan… just doesn’t get any better than this. Kudos!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Took my 2014 ford F150 in for an electrical drain and
Took my 2014 ford F150 in for an electrical drain and their service tech recommended replacing the positive battery cable from the battery to the junction box at a price of $1700. I Decided not do put that much money into it because they could not assure me this would fix the issue. I took it for a second opinion to another repair facility and was told my problem had nothing to do with the cable but was due to a bad shifter switch not reporting the truck in park and was allowing the dash light to remain on. I had this replaced as it was much cheaper abd was told it would fix my problem and it did! I do not recommend this dealerships service department for repairs as their technicians do not know what they are doing. This is not my 1st bad experience with the service department. I thought I would give them 1 more try and they disappointed me again. I will never return to Griffin.
Took my 2014 ford F150 in for an electrical drain and
Took my 2014 ford F150 in for an electrical drain and their service tech recommended replacing the positive battery cable from the battery to the junction box at a price of $1700. I Decided not do put that much money into it because they could not assure me this would fix the issue. I took it for a second opinion to another repair facility and was told my problem had nothing to do with the cable but was due to a bad shifter switch not reporting the truck in park and was allowing the dash light to remain on. I had this replaced as it was much cheaper abd was told it would fix my problem and it did! I do not recommend this dealerships service department for repairs as their technicians do not know what they are doing. This is not my 1st bad experience with the service department. I thought I would give them 1 more try and they disappointed me again. I will never return to Griffin.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Good Morning Kraig, Thank you for sharing your feedback. I understand that you and our Service Manager, Ben Stewart, spoke this morning in an effort to find a resolution. Unfortunately, we weren’t able to reach one at this time. We’re required to follow the diagnostic process outlined by Ford when addressing these types of concerns. If you have any additional questions or would like to discuss this further, please don’t hesitate to reach out to Ben directly.