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ALM Gwinnett

(1,176 reviews)
Visit ALM Gwinnett
Sales hours: 9:00am to 8:00pm
Service hours: 10:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 10:00am–6:00pm
Tuesday 9:00am–8:00pm 10:00am–6:00pm
Wednesday 9:00am–8:00pm 10:00am–6:00pm
Thursday 9:00am–8:00pm 10:00am–6:00pm
Friday 9:00am–8:00pm 10:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 12:00pm–6:00pm Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(678) 430-8039 (678) 430-8039

Reviews

(1,176 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Gwinnett from DealerRater.

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Jarod Cooper

Jarod was very easy to deal with. Answered all of our questions and made the transaction very smooth. He's a straight up guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2010 Cadillac CTS

Cornell Williams was very professional and easy to work with. Smooth purchase and would definetly recommend to others. Great Experience!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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disappointed

bought a BMW 750 Li from them they I was assured that the car was in great condition and the only thing that the car needed was a new hood hinge and new tire sensors and that would be done before I took the 9hr ride down there. Come to find out the the car had 22" rims which was "incorrect" on the web I bought the car anyways only to find out that instead of buying the correct sensors for the low profile tires they ground down the incorrect ones and placed a lg. wire tie inside the tire to secure it! needless to say their jack leg job did not last currently my new car is in the shop and is costing me $840 to fix correctly. When I contacted the manager to give him a chance to fix the problem he acted very upset and said he would take care of it immediately. He took care of it by later coming back and denying that they ever replaced the sensors. I will buy another BMW but it wont be from them due to their dishonestly.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Smooth transaction

This review is for Jon Bush, my salesman at Atlanta Luxury Motors Gwinnett. I bought a 2010 Maxima from this store, he was very helpful. I also traded in my 2007 Maxima, Jon made sure I got a fair value for it. On top of that, on my way home my temporary tag flew off the new car. Jon answered his cell phone that night, and had me a new temporary tag ready the following morning. My wife is also looking for a car, and I will make sure she comes to see Jon Bush at ALM Gwinnett!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service great people

Donnie Post and Jon Bush took great care of me. and i will come back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Clean environment, friendly staff, great financing

Great experience...worth the drive from Alabama. Cornell Wllliams was a knowledgeable sales person who gathered the correct information in a short amount of time. This aided me in making a correct decision on what I wanted. ALM also had a good selection of vehicles to choose from. I will be back.... Thanks, Bart

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding Customer Service

My experience with ALM Gwinnett was nothing less than OUTSTANDING! From the initial phone call the customer service Alex Bernard showed me was awesome. He was very informative of the vehicle I was interested in and made every effort to make sure I was able to drive home with the car I wanted.... I will recommend this dealership to anyone and everyone I know.... I will definitely do business here for my next car purchase !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Experience Overall.

No pressure sale. Simple and to the point. Easy buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Atlanta Luxury Motors Gwinett-AWESOME prices

When I drove onto the lot I was impressed with the selection of vehicles, even more impressed when the sales person, Jared Cooper, greeted me at my car and was very patient through my selection process. I closed the deal and I am very excited about my purchase. A MUST SEE showroom!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome & Fantastic Dealership!

I highly recommend this dealership. It was a pleasant experience. We really enjoyed our car salesman Jared Cooper Sr. He was a great help to us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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