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Autoland Outlets, Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)
Visit Autoland Outlets, Inc
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
(888) 240-8674 (888) 240-8674

Inventory

See all 122 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2008.
Looking for a tremendous value on a recently-released car truck or SUV model by acclaimed brands like Ford Chevy and GMC? You've come to the right place. Autoland Outlets prides itself in offering our clients unparalleled customer service and one of the region's most comprehensive inventories of pre-owned vehicles. When you drive a pre-owned vehicle home from Autoland you don't do so as a client you do so as a friend.

Visit the friendly team today for a whole new take on the used car buying experience and learn first-hand why drivers from across the region have to rely on us as their trusted resource for all things automotive.
Quality diesel trucks gas trucks work trucks family trucks 4x4s vans and SUVs. Take one home today!

Service center

Phone number (888) 240-8674

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autoland Outlets, Inc from DealerRater.

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Emailed them that I wanted more info and pictures of a specific truck. I received a 'canned' response with no answers or pictures. I responded to that email asking for info and pictures, never heard from them! I emailed a second time, same 'canned' response. I never got the info or pictures I wanted.

Emailed them that I wanted more info and pictures of a specific truck. I received a 'canned' response with no answers or pictures. I responded to that email asking for info and pictures, never heard from them! I emailed a second time, same 'canned' response. I never got the info or pictures I wanted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello boberosa, we are sorry to hear that we were not able to connect with you regarding your request. Per our system it looks as if you had asked,"This truck has a dump bed? How about a picture of it dumping? Thanks". In addition to emailing you we also tried to call you via the phone number listed to verify the best way to send you the requested photo but were unable to reach you. Mr. Lukes if you are still interested in getting any additional info about this vehicle we would be more than happy to hear from you and request that you please give us a call at 815-525-5000 and be sure to ask for Erv. Again we look forward to hearing from you and assisting you with any additional questions. Autoland Outlets, Inc.

Dealer response

Autoland Outlets, Inc responded on 11/27/2023 12:10 PM Hello boberosa, we are sorry to hear that we were not able to connect with you regarding your request. Per our system it looks as if you had asked,"This truck has a dump bed? How about a picture of it dumping? Thanks". In addition to emailing you we also tried to call you via the phone number listed to verify the best way to send you the requested photo but were unable to reach you. Mr. Lukes if you are still interested in getting any additional info about this vehicle we would be more than happy to hear from you and request that you please give us a call at 815-525-5000 and be sure to ask for Erv. Again we look forward to hearing from you and assisting you with any additional questions. Autoland Outlets, Inc.

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Never contacted me about the truck. I was interested in a couple of trucks but no contact.

Never contacted me about the truck. I was interested in a couple of trucks but no contact.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Drega7. We are sorry to hear that you are having difficulty communicating with us. We have checked our records and we do not have any record of a Drega7 on file. We are not sure what may have happened but look forward to helping you out. We have a multi-step process to make sure that when a customer reaches out to us that they are contacted in a timely manner to assist them. We acknowledge that things can happen but if there is a way to correct any issues we are very interested in doing so. What kind of questions did you have and on what truck or trucks were you interested in knowing more about. We would suggest give us a direct call at 815-525-5000 so that we can assist you with any questions that you may have. We look forward to talking with you soon. Autoland Outlets, Inc. 13156 Love Road Roscoe IL. 61073 815-525-5000

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Drove over an hour to come look at a truck that the salesman said was rust free and never wrecked, sure the truck was overpriced by 6k but he said it was a prime example. When I got to the dealership the truck had rusted out kick panels that were poorly repaired with crack sealer and it had been painted on the drivers side, the tape line were very very noticeable. When I asked him about the issues he said yeah but they have been repaired. I said thanks for wasting my time and left.

Drove over an hour to come look at a truck that the salesman said was rust free and never wrecked, sure the truck was overpriced by 6k but he said it was a prime example. When I got to the dealership the truck had rusted out kick panels that were poorly repaired with crack sealer and it had been painted on the drivers side, the tape line were very very noticeable. When I asked him about the issues he said yeah but they have been repaired. I said thanks for wasting my time and left.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Jessica. My name is Adam with Autoland Outlets. Our customer satisfaction is a top priority for us as it should be for any respectable business. If you would like to give us a call I would be more than willing to speak with you. We have heard of people having similar experiences at other dealerships but it is definitely not a standard practice of our place of business. Again I would like to offer you the opportunity to call and speak with me or one of our managers with the hopes of helping you with your search and proving to you that we take pride of making and having happy customers for years to come. You can reach us at 815-525-5000. We look forward to hearing from you. Adam and the Autoland Outlets Team

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This company is single handily trying to raise and keep the used truck market prices touching the moon. The ebay store they have has not had 1 sale in 12 months because the prices are over double of what the trucks are worth. This company is shady as can be and lacks all morals. This company and its owners should be ashamed of themselves.

This company is single handily trying to raise and keep the used truck market prices touching the moon. The ebay store they have has not had 1 sale in 12 months because the prices are over double of what the trucks are worth. This company is shady as can be and lacks all morals. This company and its owners should be ashamed of themselves.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello and we hope that everyone is having a great day. As always we encourage everyone to read and leave reviews to help people in their decision making process about a business or a product. We noticed a few key things in Jimmys review that we would like to briefly address. We along with those that show interest in the truck market agree that it can be a little crazy at times. Short and sweet of it, we do not control the market but are in it with every one else. It is good to see that Jimmy is doing his research and is checking around for the right vehicle and pricing in more than just one place besides Cars.com . It looks like he has also been looking on ebay. Ebay is a great place to look for a vehicle and you have many options as to how to shop on it. For example we do not necessarily sell vehicles on ebay but instead us it as a additional advertising source like Cars.com. Just as on Cars.com we list the vehicle along with additional information about it and the price of it. We do not have a buy it now option on their but instead you can click the Contact Seller button or the Make Offer button. Either way we will be sure to get back in touch with the shopper to answer any questions and hopefully help the customer with getting them all of the proper paperwork from our main store to purchase the vehicle of their choice. We want to thank all of our previous and current customers for shopping with us. We have been in business for over 30 years and look forward to meeting many more customers and making some more good friends and business relationshiips along the way. Give us a call at 815-525-5000 and/or check out our direct website at autolandoutlets.com. We look forward to answering any questions that you may have. Autoland Outlets

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Communicated very often and stayed in contact with me about the car I was looking to buy. Emails from different representatives to make sure I was being helped.

Communicated very often and stayed in contact with me about the car I was looking to buy. Emails from different representatives to make sure I was being helped.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Awsome place and awsome people to deal with... Last winter had a issue with a plow truck. One phone call and they had what I was looking for and in a great reasonable price range !!! This is the only place I take my heavy duty pickup for repairs they always get it done in a timely manner and very reasonably priced !! Deffently tell friends and family this is the dealership to go too !!!

Awsome place and awsome people to deal with... Last winter had a issue with a plow truck. One phone call and they had what I was looking for and in a great reasonable price range !!! This is the only place I take my heavy duty pickup for repairs they always get it done in a timely manner and very reasonably priced !! Deffently tell friends and family this is the dealership to go too !!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words Jonathan. As always you know that we are here to help. Best to you and your whole family. No rush but when you are ready for that new truck just let us know. We hope to see you some time soon.

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Autoland Outlets service is second to none. I have bought 2 trucks from them and had great experiences. There is no high pressure sales, and there vehicles are all high quality. I can't recommend them enough.

Autoland Outlets service is second to none. I have bought 2 trucks from them and had great experiences. There is no high pressure sales, and there vehicles are all high quality. I can't recommend them enough.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Justin for the five star review. We understand that it not only takes great customer service but great customers to make the whole buying experience great.

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Autoland has handpicked vehicles for my construction business for several years. I could not be more happy with the service and quality provided. The staff is excellent and it’s a pleasure doing business with them.

Autoland has handpicked vehicles for my construction business for several years. I could not be more happy with the service and quality provided. The staff is excellent and it’s a pleasure doing business with them.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Rick and thank you for the kind words and great review. We enjoy helping entrepreneurs with their business vehicle needs as well as getting the rest of the family in the right rides for everything else. It's always a pleasure doing business with you as well. When you are ready to place that next order just let us know. Thanks again Rick and we will talk to you soon.

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Autoland has always been my go to for my vehicle buying. They are honest, fair, and very knowledgeable. Excellent dealership overall!! I have recommended everyone I know to go there first for your buying experience.

Autoland has always been my go to for my vehicle buying. They are honest, fair, and very knowledgeable. Excellent dealership overall!! I have recommended everyone I know to go there first for your buying experience.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Tucker for the great 5 star rating. As always if you need anything feel free to give us a call. 815-525-5000

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The guys were nice enough, and pretty knowledgeable just not vey reasonable pricing for the rusty trucks in my case so that was the deal breaker for me.

The guys were nice enough, and pretty knowledgeable just not vey reasonable pricing for the rusty trucks in my case so that was the deal breaker for me.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
Quality of repair
Overall facilities
4.0
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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