Hall Buick GMC

Hall recently serviced our 2021 GMC Canyon Denali. The service representatives were attentive, kind and good listeners. The service was completed same day as drop out which was so convenient for us!

Good overall experience that started with James Bragg and ended with Jose Cervantes. They did not pack the vehicle with extra unwanted costs.

dealership staff is very easy to work, We are return customers, because of the prior service

Easy day when dealing with the service department. Cliff is the man. Scans me in, gives me accurate timelines for service. Communication is excellent. I take my truck in for all oil changes, tire rotations and warranty work. Zero complaints. Coffee and Wi-fi in the waiting room for those who work remote.

Took my truck in due to it not wanting to start. There have been several glitchy things off and on. Austin was very kind. They charged up the battery and inspected my issues. Some of them disappeared with the battery charge, while others still remain. I am due for an oil change soon and hope to get the security update addressed as well as the remaining annoying little things.

If you’re reading a 5 star review for Hall GMC, I would assume it is a fake review. The worst service experience we’ve ever had at a dealership. Bought a 23 Denali ultimate out the door was about $117k. Started having issues within 20k miles. Had 6.2 l engine recall. Took it to their shop shop twice for 4w drive service messages. Front drive would grind and vibrate, system would lock into all wheel drive and not work. Robert in service told us they couldn’t find anything wrong with it and recommended that we take it to the Chevy dealership or the Cadillac dealer. Lois told us he would get back with us. We sent photos and videos of the issue the next two time it occurred in the next two weeks. We never got a phone call or email from anyone at Hall. Issue happened again last Friday so we took it to Cadillac and traded it for an Escalade. $120k vehicle with less than 30k miles. My wife was heart broken. I don’t think they did anything we asked to look at the drive system. They said there were no codes so they couldn’t determine what was going on. Robert gave us the service report and took it back. He typed in notes stating they did what I asked after I noted that the service statement didn’t mention anything about the drive system. They provided no evidence that the engine passed the recall test. Only said “passed”. Not sure you can trust the source of the information.

I live in Minnesota and went to Hall because of their reputation for quality, honesty and excellence. Weston was my salesman and made this process a breeze! He listened to me, was honest and transparent. Making the whole process from browsing, financing and shipping the vehicle worry free.

A successful place to come to the men are very courageous in helping the customers with a smile on there faces very beautiful smile s at that

My Silverado sat in your shop for two weeks and no one cared to call me. I called several times to find answers. The first time i was told the tech left my paperwork on his desk and was on vacation. No one knew what needed to be done. I called again and I was told they will get back to me. No one called me back. I called again after a week and was told they will look into it. Next thing I called and i was told i can come pick up my truck!!! This is very wrong. I'm not even sure if the job was done. I was very offended by the way I was handled by your tech who was in charge of my ticket.

I had a great experience at Hall Buick GMC. I had an idea going in what I wanted going in but was still considering another vehicle. My salesman Nick pointed out various things that made the 2026 GMC Terrain AWD the BEST choice. In no time at all I was driving off the lot in my new ride.