Reviews
Virginia was awesome! It was like working with a friend....
Virginia was awesome! It was like working with a friend. What an awesome sales rep!! Very knowledgeable about the car too. Will definitely look for her when it is time for my next Lexus! Lexus of Melbourne is an incredible dealership. They are professional, friendly, call you by name and treat you like they are genuinely glad you’re there! A great place to do business! My second Lexus from here. I wouldn’t go anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mandy Patterson renewed our confidence we absolutely had...
Mandy Patterson renewed our confidence we absolutely had a first class experience. Thank you Mandy. Its a pleasure meeting & doing business with a happy, knowledgeable person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob McGivney was great. He was kind of thrown into the...
Bob McGivney was great. He was kind of thrown into the deal at the last minute, but he spent as much time as I needed to feel comfortable with the sale and my new car. Thank you, Bob, for making our experience enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A really good car buying experience. Our salesperson...
A really good car buying experience. Our salesperson Mandy Patterson showed professionalism in every detail of our car buying experience. Management was very helpful by giving me much more than I was expecting.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We hit it off with Rob right away. Besides being very...
We hit it off with Rob right away. Besides being very personable, Rob was very knowledgeable and easy to understand when explaining the attributes of the 350 RX. Turns out we had a boatload of mutual acquaintances (friends and family) and that made the whole process very comfortable and easy going. We highly recommend Rob and Lexus of Melbourne
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Evan was very kind, diligent and knowledgeable. We...
Evan was very kind, diligent and knowledgeable. We enjoyed dealing with him and look forward to work with him again when we change the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is our 4th car from Lexus of Melbourne which...
This is our 4th car from Lexus of Melbourne which obviously speaks well of the dealership. Rob LaMarr is very knowledgeable, patient and extremely professional. He went above and beyond to accommodate a few special needs and we look forward to working with him in the future. We would also like to thank Nicole Devos for her expertise and comprehension when it came to explaining all the necessary documents. Both Rob and Nicole truly made this purchase a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have been purchasing cars from Lexus of Melbourne for...
We have been purchasing cars from Lexus of Melbourne for about 10 years now. We cannot praise Rob enough for his courtesy professionalism and his devotion to his job. It’s always a pleasure doing business with Lexus for their wonderful customer service. It’s always a pleasant experience doing business with Rob. Thanks so much!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the moment we walked in we felt like family. Mandy...
From the moment we walked in we felt like family. Mandy was such a warm and very pleasant salesperson. We were very impressed with her knowledge of each vehicle we looked at. I know there are men out there that would probably prefer a guy but Mandy can go up against any man out there! The one thing I really loved was I never felt pressured into buying a car. Our experience at Lexus of Melbourne was outstanding and if you do decide to buy a Lexus ask for Mandy, I guarantee you that you won’t be disappointed. So happy to be part of the very caring Lexus family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Keith & staff at Lexus of Melbourne. Enjoyable...
Thank you Keith & staff at Lexus of Melbourne. Enjoyable experience purchasing my RX 350. Keith was very thorough in explaining all of the technology and safety features.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
