Reviews
Maintenance visit
Mike Retz took great care of my needs. He has always been an asset to the organization and I have enjoyed all interactions with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful Salesperson!
Virginia Poole was WONDERFUL to work with! She was the deciding factor in buying the SUV! We almost bought a Volvo but did not like the dealership or salesman. This Lexus dealership is very nice and everyone was super friendly and helpful. Highly recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex was very polite and knowledgeable. He let us test...
Alex was very polite and knowledgeable. He let us test drive different types of vehicles so we could choose the one that would be most suitable for us. We are happy with our decision and thankful for the great customer service he provided.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always a great experience
It's always a great experience at this dealership. The team is courteous and efficient. The waiting room is nice and there are always coffee and snacks with TV to keep us occupied while waiting.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient and courtesous.
The dealership provides fast and efficient service. Their shop is clean and well organized. Professional and courteous. We plan to do all service with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best customer service and helpful dealership staff by far!
I am proud to brag on the best Lexus team! Everyone at Lexus of Melbourne is a pleasure to work with. From Service of my older Lexus to my brand new Lexus UX250 hybrid, the service and sales department are top notch. Sean, Eddie, Kieth, Alex were always helpful and patient with numerous questions and go beyond to find the answers. Nicole in Finance is also super helpful too. So the team makes buying a new vehicle enjoyable and educational while best of all - fun! I highly encourage anyone to shop for new or used cars and have their vehicles serviced at Lexus of Melbourne in Viera Florida. This Lexus dealership sets the bar ! -Lifelong customers, Michael and Christina Martin
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service
Service department was efficient. Took me in as soon as I arrived. Duane answered my questions. I will be back when the next service interval occurs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful!
Our experience in purchasing our RX 350 from Lexus of Melbourne was excellent. This was the second vehicle that we purchased through our sales consultant, Robert LaMarr. He's professional, easy going and made our buying experience a breeze. He stays in touch and always answers any questions we have.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lexus review
The experience with Lexus of Melbourne was excellent. Robert laMarr was wonderful to work with! The whole staff was friendly and kind. I will recommend Lexus of Melbourne to my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Lexus of Melbourne to have earned it.
Awesome
My sales person Mandy was very knowledgeable about my purchase and extremely helpful. When it came time to financing Nicole was very thorough. Thanks Ladies.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great feedback! Our team here at Lexus of Melbourne sets a high standard of excellent customer service and we're glad to hear your experience reflected this!
