Reviews
1 year service
Service was good & quick. Personnel were courteous. Waiting room was convenient. Waiting area was comfortable. Furnishings were modern, clean, and well arranged. Reading material was current.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First lease
Great experience for leasing my first car Tom was great and educated me on the advantages of leasing. Car was detailed and ready to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom Hakami is the best!
I cannot day enough about the stress free experience I had buying my Lexus! Tom was so kind and patient. I’ll be sending all my friends to see him. Thank you to the dealership also. You guys are top notch professionals.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tom is amazing!
This is the second car I have bought from Tom. He is always there for me. He listens and is patient with me. He went through everything on the car since it had so many upgrades on it. I wouldn't buy from anyone else. And he got me a fair deal. Tom is the man!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional!
My Lexus is a 2006 and this dealership treats me like I have a newer car. Service is always on spot. Never pressure about anything, but always recommends anything I'm due to have done for a better driving experience. Ruben, a service specialists, is always super courteous. Lexus of Melbourne is my dealership for life. "Love my Lexus". D. Radford
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good
John Lohne is very professional and has ihe interest of the customer in mind at all times. I appreciate the availability of a loner car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service is amazing
From the minute you walk in the door, from sales to service you feel right at home. They are attentive to every detail and make leasing a new car a pleasure
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer Service
Staff are very friendly & professional. Ruben was very helpful in getting us in & out in a short period of time for an unscheduled service call.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy and efficient
Mandy was patient with my car buying decision, I never felt rushed and she did everything to give me the best deal possible. Simply awesome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding service
Jaime Coates provided outstanding periodic service on my 2007 RX350. Toward the end of the service a maintenance technician discovered a faulty right front drive boot. The part was ordered. A loaner RX350 was provided. My car was repaired the same day. Jaime was professional and responsive during my service appointment. She reflects upon herself and the dealership. Wilbur Sappington
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
