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Lexus of Melbourne

(3,018 reviews)
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:30pm 7:30am–6:00pm
Tuesday 8:30am–8:30pm 7:30am–6:00pm
Wednesday 8:30am–8:30pm 7:30am–6:00pm
Thursday 8:30am–8:30pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2021 national dealer award
View 12 awards
2021 national dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,018 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Melbourne from DealerRater.

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Another great car buying experience.

We have a Lexus ES from Michael Green at Lexus of Melbourne back in July and found ourselves looking for a Lexus RX350 so we returned. Both to Lexus of Melbourne and to Michael Green. It was another successful and painless experience. If you are thinking about a Lexus, don't overlook this dealership. We certainly highly recommend it. Lee Ann and Kerry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we’re happy to hear you had another great experience with us! As one of our valued customers we want to sincerely thank you for your business, and we look forward to your next visit. Take care!

Purchase vehicle

Robert LaMarr and Tom Hakimi are two very well qualified and experienced sales consultants. They are extremely well versed and knowledgeable about their vehicles. It was truly a pleasure to deal with them. It was a fun experience to purchase a vehicle as they matched me wit for wit. Look these two up if you’re looking for a Lexus.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, thank you for your wonderful comments about our staff! We're glad we could assist with your purchase, and we hope you continue to choose us for all your automotive needs. Thanks again!

Lexus IS 300

Keith Croft did an awesome job helping us out with car. The facilities are great and the staff are very friendly. The wife loves the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

Phenomenal

I was looking for a GX 460 and when other dealerships in Orlando told me it was not possible, Lexus of Melbourne made it possible. I was able to complete some of the process by phone. Mr. Green was awesome, the process went smooth. They don't treat you like another number. Service was great! I am so happy celebrating my birthday with my new SUV. Thank you, Lexus of Melbourne!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

Great service

John Lohne had my loaner car ready for me. Service time was convenient! My service was completed in a timely manner, thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Here at Lexus of Melbourne, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

Greatest car buying experience ever

Rob Lamarr and the team at Lexus of Melbourne provided a seamless and delightful car buying experience. I think I just became a Lexus Lifer..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi there, thank you for your great comments about our team! We're glad you enjoyed your car buying experience, and we hope to see you again soon. Take care!

Thumbs up for John Lohne

I like my service rep John Lohne because he is always polite, professional and prepared. He works with my schedule and is always first rate. I highly recommend him to anyone I know with a Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello Mark, thanks for your praise and kind comments about John! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Fantastic purchase experience. A new bar has been set.

Today was my second purchase from Lexus of Melbourne. The buying experiences just keep getting better. No pressure, everything explained, and plenty of time to go over the features of the new vehicle. Tom Hakimi has to be one of the most patient human beings in the state of Florida. Certainly the best Lexus sales team member I've ever met. We look forward to another future purchase from Lexus of Melbourne and Tom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, thank you for your wonderful comments about Tom! We're glad we could assist with your purchase, and we hope you continue to choose us for all your automotive needs. Thanks again!

Stellar Dealership

Lexus of Melbourne had been the best automotive dealership I have ever utilized ... stellar for all of my Lexus servicing and sales. I have been using this dealership for almost all of my Lexus servicing, despite being a snowbird. I finally was able to purchase my pre-loved RX350 here and had the best purchase experience of my lifetime. Thank you, for the customer care, honesty and professionalism you offer. Stellar Dealership all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Caroly, thank you so much for your positive comments about Lexus of Melbourne! If you have any further questions, please give us a call. We're always happy to help!

Fourth lease

I love my new Lexus NX 300, F sport. It was such an emotional experience for me, I loved the NX 200 I already had. Our lease was up and it was time for a new one. Virginia made it a happy event, and I have now come to love this new car as much as the last. Thank you Lexus for making such and awesome car to drive and be comfortable in always. And thank you Lexus of Melbourne for such friendly service, your people were very nice to us. Thank you Virginia for the big red bow, that was the best part.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your great feedback! Virginia and our team here at Lexus of Melbourne set a high standard of excellent customer service and we're glad to hear your experience reflected this. If there is anything else we may do to assist you with your new Lexus, please do not hesitate to reach out!