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Lancaster Car Company

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (220 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2008 Mustang GT Bullitt

Excellence customer service, hospitality, friendliness and professionalism! I would recommend Lancaster Car Company to everyone and will refer to anyone! Ritchie, my sales associate was outstanding, and very helpful! A+ in my book!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Kevin, glad you're happy with your Mustang! Ritchie

Great car, great service

Kevin treated us with honesty, respect and efficiently helped my son and I through the process of buying a Jeep. We are very pleased and our son is very proud of his purchase. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your purchase, I hope your son is enjoying his Jeep! Thanks, Kevin

GREAT PLACE to PURCHASE A CAR

Do not enjoying shopping for cars. First time dealing with this company. Kevin May made our purchase enjoyable. Pleasant, accomodating and knowledgeable. Was offerred a reasonable price without needing to play all of the games that normally go with purchasing a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Garry, it was my pleasure doing business with you! I am glad I could make it an enjoyable experience. Kevin

Great place to purchase a vehicle!

I searched York, Harrisburg and Lancaster for the right car. I was actually laughed at by a BMW dealership for even asking about a manual transmission, then I found Kevin May at the Lancaster Car Co. He was polite, personable, and willing to work for your business. I couldn't be happier with the car I finally purchased, and when I went to pick it up at the end of the week (yes, they held it for me on a handshake) Kevin noticed the windows had a few streaks and personally cleaned them before I left. You just don't get service like that anymore, and it certainly makes a difference! If you are looking for higher end, low mile, late model cars don't waste your time, just head over and see Kevin, you won't be sorry! Thanks again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jeff! I am happy we had the right car for you and I am glad you are enjoying that beautiful 335i! I am sure it's a blast to drive. Kevin

Great company, great service, very pleasant people

Great company, great people and very pleasant people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks again for your purchase James! Glad you're happy with your Acura! Take Care!

What an awesome experience

What an awesome experience I had dealing with Kevin May at Lancaster Car Company! He was knowledgeable, friendly and handled the entire transaction from start to finish with care. He will go the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kelly, thank you for your kind words! I am glad we could do business. Kevin

Great company

We have bought two cars from Lancaster Car Company and have had a fantastic experience both times. They listened carefully to what we were looking for and took great care in finding us the car we wanted. They went above and beyond to make sure we were satisfied with our purchase. Highly recommend Lancaster Car Company to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks for your repeated business Mrs Gingerich! Im glad you're happy with your Mercedes! Thanks, Ritchie

Great car for a great price.

My husband bought his car from Lancaster Car Company a few years back so this year I went there for my new car. They have really nice pre-owned cars and they don't show much wear at all. I'm really happy with the car I got and the folks at this dealership are so nice. Its a relaxed place to look around and buy a car. There is a tag and title place right there so you can get all of your tag and title work done in one place. We took a look at the web site first and the pictures were exactly what we saw in person. I'm sure everybody is great but we worked with Ritchie both times. He is wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks again for your purchase Kelly, hope you're happy with your TSX! Thanks, Ritchie

Best Car Buying Experience

I bought a 2008 Mazda3 from Ritchie recently. This was the best experience I've ever had buying a car, and it was great especially after coming right from looking at a car at a dealer where I had the worst experience. They don't play any games like other dealers. They are honest, straightforward, give good value on trade-ins, and have good prices. I drove 2 and a half hours to buy the car and I didn't mind it at all. I will do it again to buy a car from these guys. I recommend them to everyone. You won't be disappointed buying a car here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad you're happy with your Mazda, Jose! Thanks again for your business! Ritchie

Overall the best experience !

Being a single mother after getting hit in my car And needing something new I felt lost ! This dealership didn't treat me like a number or a sale they treated me like family! It was an enjoyable experience and believe it or not a very simple process . From finding something that I really wanted to the financing I was taken care of every step of the way! Kevin May was very helpful and I would recommend him to everyone. I've had my truck for about 2 months and it runs great! Was very clean when I got it and well taken care of. Even 2 months later I had a question and it was answered right away. Great customer service! Overall outstanding !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It was a pleasure doing business with you! I am glad you are enjoying the Pathfinder. Please don't hesitate to call me with any questions. Thanks Again, Kevin