Reviews
Problem solved
I found out I had a bad tire...went to talk to Dave and he took care of my concern right away. Thanks for keeping me and my children safe!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Aimee, I'm glad we were able to get everything all worked out! - Dave M 508.266.6084
Excellent
Dave was awsome. He answered all our questions. He took the time to work with us to find us the best deal that fit our budget. Couldn't be happier with our experience with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Bill and Ramona, Thank you for allowing me to help you into a new vehicle. I hope all is well and it is a better ride to work now! Please don't hesitate to tell everyone about your experience and also don't forget that we are just a call away - Dave M 508.266.6084
Very accommodating!
Rick was responsive to our needs and what we were looking for with from the first inquiry to the very end of the sale! He took care of everything that needed to be done and we did nothing more than sign some forms and take the keys. We are repeat customers and have always been satisfied with Harbro. We had no desire to look for another car anywhere else! Talk to Rick! Harbro and Rick ensured a great buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
My wife and I have bought 2 vehicles in a year from them. will be picking up the truck tomorrow. Every time we go there they are always very friendly and help us with anything we need help with. I recommend Harbro to anyone looking for a quality used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
Hello Jeremy and Melissa, Thank you for your continued loyalty to Harbro, We are happy to help you into vehicle after vehicle. Please don't hesitate to give a us a call with anything you need! - Dave M 508.266.6084
Great experience buying our new to us vehicle
Dave made buying our new vehicle easy and stress free. I feel confidentify having the extended warranty and the customer service we have received so far. I would recommend this dealership to friends and family looking to buy a preowned car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Lindsey, Thank you for the great review! I am glad that we were able to help you into the minivan and get everything situated out and add an extended warranty on to protect the future of the vehicle. Please do not hesitate to call me at anytime. - 508-266-6084 - Dave M
Mike Harris service
Left rear blinker stopped working while I was running errands. Immediately called Harbro & spoke to mike Harris. It was 2:00 and they closed 3pm Saturday's. He said come right over. When I arrived he immediately took and replaced the bulb at no charge mind you! Hey you can't improve on PERFECT from initial call to completion of service...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for being a loyal customer Brenda! We take care of our own and take pride in helping our customers along with making them glad they stopped by! Im happy I was able to assist you -Michael Harris, 508.266.6080
Right in the Door
I have a 2000 7.3 Diesel. Not a rare Truck, but a very specific type of truck. They got right to the problem and came up with solutions. In and out and... gave me a special rate on a rental while they did the work. They have also done all the warranty work on my girlfriends Saturn with great results. Mark MacKenzie
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the amazing review! If you ever need anything else, be sure to give us a call! -Bob C. 508.234.6767
Follow up was excellent
Both Rick and Mike were easy to work with. There was some delay in the delivery that was explained to me as out of their control. They had put a lot of parts into the car before I bought the car. I recall brakes, some minor body work, front end alignment. During the time that they were prepping the car, they became aware of a sound that I had previously expressed concerns about. They listened to me. They scheduled a follow up service. ( after I bought the car) . They found the noise was a bad bearing in the transmission. They replaced the transmission with a used one. It has a one year warranty! So I am pleased with their efforts. I would highly recommend them to any one looking to buy a used car.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Carl, Thanks for your honesty and allowing us the time to make this vehicle 100%. We know that vehicles at times have a mind of their own, but we want all of our clients to know that we are here to back up what we sell. Your candid review I believe shows real integrity and a view into how we were able to react when things didn't go as planned. Thanks Again ! Mike and Team Harbro.
Single mom needs safe affordable vehicle
I was really nervous about the whole process of buying a vehicle. I saw Mike and told him what I was looking for and he picked out a great van for my family. He went through the whole financing process step by step and showed me my different options. Everyone was great to work with especially with my children.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words. It is always my goal to look at each situation from the lens of my client... That way we are all on the same side :) As a proud Father of three children and an uncle to eight I really love being around kids and there really never is a dull moment ! Enjoy the van this summer and I hope it proves to be a great answer to your families needs. Thanks Again Mike
Easiest and most friendly
This was the easiest and stress free process we have EVER had purchasing a car. The quality of vehicles they have are unsurpassed by any other dealership. Thank you Mike for your help
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
