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Harbro Auto Sales

(2,513 reviews)
Sales hours: 8:00pm to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00pm–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2014 state dealer award
View 13 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 926-1267 (866) 926-1267

Reviews

(2,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harbro Auto Sales from DealerRater.

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excellent buying experience

Rick is a man of his word. He gave us a most pleasant car buying experience; a great little pick-up truck and follow-up after the purchase. I couldn't ask for more. Thanks, Harbro

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Satisfied Customer

I bought my first car on my own through Harbro, had a great experience! I was very nervous buying my first car, Dave made the process so easy and got me a great deal, without a co-signer! I will definitely be back to Harbro for my next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review Alyssa! I'm glad you are liking the car! - Dave M - 508-266-6084

Excellence

My husband and I have purchased several vehicles from Harbro, over the course of about 20 years. Our most recent purchase was my gorgeous truck. We worked with Dave, whose kindness, patience, and knowledge made the buying process a pleasure. Working with Dave was amazing, from the help with a rental car, to finding the right vehicle with the right financing,. he really took the time to address all of our questions and concerns. He truly made us feel like we were his most important customers. From the knowledgeable sales staff, to the service department, they make buying a vehicle an absolutely great and easy experience. We will never go any place else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Jen, I wanted to say thank you for the review and purchasing a second truck from us. You have allowed the Webster store the pleasure in being able to help you into a beautiful truck and for that I am personally grateful. We are just a phone call away if you need anything! - Dave - 508-266-6084

Incredible

We recently purchased a vehicle from Harbro and when we decided it was time to purchase another vehicle we did not hesitate to call Harbro. Mike listened attentively to our needs and went above and beyond to find the perfect vehicle. He researched this particular company and specs of all that was involved in the car. He did not pressure us if it wasn't what we wanted to purchase. Well it was exactly what we wanted! The team made sure that the car was in tip top shape and safe. I will always return to them in the future for any service, or car purchase. They make you feel like family. Thank you Mike and all at Harbro for your excellence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

easy peasy

NO Pressure. Rick and Mike are Straight Shooters that work hard to put us (my wife) in that Heated Seat. . This is the 2nd time we bought here, and plan to come here when we upgrade our Jeep in the near future. Thanks Rick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Chevy Tahoe

I was very nervous to buy from a dealership again. ( had a bad experience before with a different dealership) Harbro made me feel much better about going with a dealership again. Both Rick and Mike were great. Rick was very quick on responding on any emails or calls I had made or sent and really did a great job in selling this vehicle to me! Mike went above and beyond as well and called me to talk over all the specs of the car and warranty with me and put my mind at ease that they were really there to help me! The guys in the shop I give credit to also for fixing the needed things and detailing this car as good as they did! I will definitely be back when I am ready to trade this New to Me vehicle in! :) Thank you to all that made this happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

OIL CHANGE and Diagnosis

I was given quick service by Harbros experienced mechanics. They are always pleasant and go above and beyond to provide a service for your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hey thanks for coming in! Glad to service your vehicle and have you back on the road in no time! -Michael

Excellence

I've been to many mechanics over the years, but when the all wheel drive in my car went no one was more attentive to my safety than Michael. He finished the entire job in one day knowing that there was an upcoming snow storm. I've never been so impressed by speedy workmanship, and thankful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I appreciate you putting faith in Harbro and also my self to service your car, I'm happy I was able to perform and service your vehicle in time for the storm so that you wouldn't have to worry about driving in the snow! I look forward to helping you in the future!

Ford Escape

Mike and everyone at harbro went above and beyond to find me my blue dream car! I didn't feel pressured to buy anything. Thank you so much for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

No problem Michelle, we were glad to help. Seems like the hardest part of the whole process was getting those license plates off your old car. The old girl didn't want to let them go. Thank you again, and congratulations you guys have a couple of very nice vehicles that you can brag about!

Top Notch Service - Love these guys

My daughters car had been sitting for a while, I made an appointment to have it looked over and get some new tires. Unfortunately it ended up getting snowed in and I had to cancel. Then, unexpectedly some nice weather made it possible to get the car out of the snow and over to Harbro the following week. I left it with no appointment hoping they could take it in. Of course, they did, new front tires, a serpentine belt, oil change and a good end to end look over ...The price was very fair and it was done in a jiffy!! Bob in the Service Department is always very helpful and explains everything in an easy to understand way.... The following day I dropped my car in for an oil change and blinker that was out... I waited while it was done ... quick and efficient and again the price was right (this one cost me $0) I would highly recommend Harbro for your next car purchase and their service center is TOP NOTCH! Treating their customers like family and friends ... These guys are the best !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Like I said Rhonda, you are family. I'm very happy to hear that everything went well and it was great to see you the other day and catch up. Thanks again, and say hello to your daughter when you guys talk next.