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Harbro Auto Sales

(2,513 reviews)
Sales hours: 8:00pm to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00pm–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2014 state dealer award
View 13 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 926-1267 (866) 926-1267

Reviews

(2,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harbro Auto Sales from DealerRater.

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Excellent Service!

Excellent service, very attentitive and answers all questions clearly. This not the first vehicle we have purchased here and certainly will not be the last. Excellent experience for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Maryellen and Bill, Thank you for the review and I'm glad that we could help you get into such a new car with low miles. If you need anything, we are just a phone call away. Thanks Dave M - 508-266-6084

my Expierence

I got to say Harbro is the best!!! This is my second vehicle I have bought there in a years time.... The staff are very friendly and work really hard to get you what you want!!! I recommend anyone who wants fast, friendly and hard working people on their side when buying a vehicle, Harbro is the place!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Christina and Mark, I want to thank you for your loyal service to Harbro, it means a lot to us! We are glad that you allowed us to help you into the new 2011 GMC Terrain! I hope everything goes awesome with it and remember I'm just a phone call away! Thanks for the review - Dave M - 508-266-6084

thank you Harbro

The purchase of our CRV at Harbro was stress-free and smooth. We got a beautiful vehicle at a great price, a generous trade-in for our vehicle, and the whole process was painless. Rick was very thorough, explaining any questions we had. As my wife and I drove away with our CRV, we both commented to each other on how "uneventful" the whole process was. Thank you Rick and everyone at Harbro.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It was a wonderful experience working with the Orlando's as they have been long time Harbro customers, and I really look forward to seeing them come in for their first Oil chain on the house!

Thanks

Want to take a moment n thank Rick and the other staff at Harbro for my new truck. Was little nervous about getting into another payment, but you guys made it painless. Everyone is so friendly, no pushy sales people. Rick was awsome help. Thanks again, will come back in future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the chance to help you. We are happy to guide all of our customers through a hopefully, painless process. Let us know if you need anything!

Easy, convenient.

Harbro made purchasing our family vehicle easier than we could have expected. They understood we have two young girls and even came to our home to have paperwork signed so we didn't have to drag our kids to the shop. The harbro team found us a great family vehicle and got is an amazing price. The expierience couldn't have been easier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Anything that we can do to help!!! Almost all of us have children and we know how tough it can be. Thank you again!!!

New car

Great service. Friendly and honest dealership. There is a reason they have been around for years. I would recommend them to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thanks for the opportunity to allow Harbro to help you into this beautiful new vehicle. If you need anything further, please do not hesitate to contact me at 508-266-6011 - Thanks Rick

thank you dave for everything .

it was a complete surprise that needed to get a knew car. but the people that help were very nice and made every thing very easy. this is the second car fromj harbor.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Margerey, Thank you for the review. I'm glad that we did end up finding you a real nice vehicle and one that was in your budget! Now you have the peace of mind that the repairs will be covered under that extended warranty plan! We are just a phone call away! Thanks Dave M and Michael Harris

No pressure

I went down looking for a dependable car found one I liked was at there other dealership they had no problem bringing it down on the day I could test drive it they explained how everything there works there 30 if you don't like it give it back program they do all there service there introduced me to the mechanic I would recommend harbor Quilty sales and service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing habro! We look forward to seeing you with your pride and joy!!! -Michael

Great experience... again.

I bought my first vehicle from Harbro in 2007 and after 9 years it was time to look again. With my first experience being so painless I knew that I would go back for my second. Their website was great and their customer service was even better. On the coldest day of the year they shuttled vehicles from Whitinsville to Webster for me test drive. They kept in my kind what I wanted and my price range and had 4 great vehicles for me to try. They were great!!! When I narrowed it down to two, they really helped me decide which would be best and it was not the most expensive. ; ) From start to finish, the second experience buying a vehicle from Harbro was another great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Elise, I'm glad we were able to help you narrow down between the four cars! The cold weather doesn't stop us at Harbro! I hope you and the car are doing great! We are just a phone call away if you need us. Thanks Dave M

Fantastic experience

The sales team at harbro was fantastic. I specifically worked with Rick but also worked with Mike and DJ. Between the three of them they were able to put me in a fantastic car for the right price. Thank you guys. I highly recommend this dealer to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, what a great review, and what a great car. One of the nicest ones that we have had in a very long time. Thanks again!