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Brick City Motors

(99 reviews)
Visit Brick City Motors
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
(888) 903-8967 (888) 903-8967

Reviews

(99 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brick City Motors from DealerRater.

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Brick City Motors

Initially wrote positive reviews. We are well aware of the gamble, purchasing a vehicle at a "smaller" dealership. we liked the employees, and our salesman Gary. If I want to stay positive, and give them the benefit of the doubt, MAYBE they didn't know the extent of the issues with the vehicle. Long story short. No exaggeration, and no expectations that we would have any recourse. More of a "lesson learned".... Purchased vehicle on 2/17/2020. Drove it straight to our mechanic. $2,000- major amount of work and parts. control arm front strut mounts rotors, pad coolant reservoir regular maintenance- oil change, alignment From there, had to take it to the Cadillac dealership. Just got the quote.. $6,000. timing chain struts back up camera replaced. Not happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
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Great experience. Very helpful

Had a great experience very helpful. I was in need of a car fast and I’m glad I chose Brick city motors. I will definitely recommend this place to whoever want a reliable vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
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Although I did not find the car i was looking for, I had...

Although I did not find the car i was looking for, I had the most pleasant experience speaking to Gary. Will recommend this place to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

GreatSelection Fair prices, Honest Dealer

I was a little skeptical when I saw Brick City Motors offerings online. They seemed a little too good to be true. I figured we would get there and they would say, Oh sorry someone just bought that but we have this "X" that you might be interested in. BUT that was not the case. Manny, our salesman was upfront about faults and potential work needed. He allowed us to do some real diagnostic testing. The car passed with flying colors. Did I also mention the very fair prices? Will recommend to nyone ooking for a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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BRICK CITY MOTORS IS GREAT

I RECENTLY PURCHASED 2000 DODGE TRUCK, WITH A PLOW. SO FAR ITS ALL THAT I WAS LOOKING FOR, JAMES THE SALESMAN WAS POLITE, PROFESSIONAL, AND DID EVERYTHING POSSIBLE TO ASSURE ME, I WAS GETTING A GOOD TRUCK. THE ENTIRE STAFF WAS GREAT. THERE WAS A BROKEN TAIL LIGHT LENS, AND THEY PROMISED TO GET ONE.I WOULD BUY OTHER CARS AND TRUCKS WHEN THE NEED ARISES.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

James is the man to talk at brick city motor

James is the man at brick city motor. He sold me my first car and make the entire process simple and easy. He's a very patient and helpful guy. Tell him shario send you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Purchased a Used Vehicle

This is one of the best car dealers I have ever been to! They treat you like family!! I went to other dealers prior to this one and noone was able to get me a loan for a vehicle. I needed a car asap being that mine broke down, I went there and within a few hours I was approved and drove home in my new car! Gary the salesman was great and assisted in finding the perfect vehicle for my family and I that fit our budget! The finance manager Cesar fought with the finance company to get me approved at an affordable rate. Lori was very helpful on all aspects, answered any questions we had efficiently. She assisted with completing the paperwork, and preparing temporary registration and plates! Was a great painless process! They all work together as a team! Thank you Brick city motors for getting me into a car! I recommend anyone looking for a reliable, affordable, used vehicle to go to Brick City Motors!��❤��

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They sold me a great car

They sold me an amazing car. The salesman was also very polite and the facilities were very clean. I was amazed at how clean the was also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Car Purchased

Totally satisfied with the car, im sastisfied with the customer service and with the assistance overall. I truly recommend this dealer. Thank you Brick City Motors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Great car buying Experience!

James Cunningham was Fantastic. Great Car for a Great Price. Tell him Tarshawn sent you. He made sure the car ran like a and it was what I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.