Reviews
Great shuttle service using lift!
Great shuttle service using lift! It was a very good service experience I will return
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Fast turnaround
Fast, friendly and professional every time I'm here
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to leave us a response, Joseph! Feel free to stop by if you ever need any more help.
Good customer service
Good customer service with a loaner car for my convience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Elizabeth, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
BMW Service
Stephano is always helpful and has my best interest at heart. I feel confident knowing that when I bring my car in for service he will be honest and thorough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bettina, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Last week I had a quick and easy transaction trading in
Last week I had a quick and easy transaction trading in my leased X1 for a new 330i. The salesman was professional, helpful and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!
I don't want to deal with Chris again, not friendly and
I don't want to deal with Chris again, not friendly and rude, not again
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 335-6124 to discuss what we can do to help.
BMW Encinitas replaced a tire under my Wheel and Tire
BMW Encinitas replaced a tire under my Wheel and Tire protection plan quickly, easily and to my total satisfaction!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
BMW Encinitas
Both Ben and Jeremy are incredibly responsive and knowledgeable about the product. They made the purchase process so easy for for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
First class operation
First class experience and the whole process was smooth and painless. Their most impressive part was the after sale follow up as I bought the car over the phone from 1,700 miles away, everything was on time and all commitments honored.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Greg, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
New car
They were very helpfully they answer all my question I have and also they help me fast.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Arturo, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.