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2024 consumer dealer award
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2024 consumer dealer award 2023 consumer dealer award

Reviews

(1,294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clear Lake Nissan from DealerRater.

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Great customer service!

Great customer service! The service advisor, Krista, and the technicians always do a great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the positive review of Clear Lake Nissan! It's wonderful to hear you were in capable hands with Krista.

I’m very satisfied around didn’t have a problem at all

I’m very satisfied around didn’t have a problem at all with any of it would continue to go there if I have anything done to my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for choosing Clear Lake Nissan, Elsie, and for sharing your experience! Welcome back anytime!

Repairs took a week however the problem stemmed from a

Repairs took a week however the problem stemmed from a shorted wire so the diagnostics turned out to be extensive and expensive. Was kept informed by service with texts and videos of problem so felt more at ease that they were doing what had to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad you were kept informed and felt at ease with our team’s service. Thank you for choosing Clear Lake Nissan, and for sharing your experience! We wish you safe travels ahead!

Service is always professional and very polite.

Service is always professional and very polite. They care about your safety. Vehicle is returned clean every time no matter the service small or big.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your excellent review of our team! We hope to welcome you back to Clear Lake Nissan again down the road.

If you’re looking for a very good mechanic and service

If you’re looking for a very good mechanic and service advisor take your Nissan to Clear Lake Nissan .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear you are confident in our team! Thank you for choosing Clear Lake Nissan and for your support! We look forward to working with you in the future.

I took my 2018 Nissan Leaf to Clear Lake Nissan to be

I took my 2018 Nissan Leaf to Clear Lake Nissan to be serviced. I greatly appreciated the way I was treated from beginning to end. They have a very good way of handling the vehicle diagnosis by having the mechanic go over your car point by point on video. Our service advisor, Zac Brown, was so helpful and kind every step of the way. I am so grateful and impressed with the service department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Layni, thank you for sharing your awesome service experience with Zac and the team! We truly appreciate your business and your feedback. See you next time at Clear Lake Nissan! Safe travels!

Zack kept me informed on the progress of the inspection

Zack kept me informed on the progress of the inspection done and all is well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We are glad to hear that Zack provided excellent communication. Thanks for choosing Clear Lake Nissan.

Excellent service,no problem,they know what they are

Excellent service,no problem,they know what they are doing, truck was clean when I got it back, very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Barbara, we're glad to hear our team provided excellent service and returned your truck in top shape. Thank you for choosing Clear Lake Nissan!

Excellent service.

Excellent service. Every time I go for my oil change Zach normally assist me and he is very courteous and caring. All staff overall are great!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Margie, we're delighted to read your feedback about Zach and our team! Thank you for choosing Clear Lake Nissan and for sharing your positive experience. We look forward to assisting you again in the future!

Service was great and this was due to my technician

Service was great and this was due to my technician Zackery. The mechanic doing my repairs was good also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re proud to have Zachary and the team on our staff! Thank you for trusting Clear Lake Nissan with your vehicle's care and for sharing your experience.

Consumer response

Fantastic servicw