Reviews
Write a reviewMy experience as always was good Had oil changed, but whoever did it left oil plug loose and all my new oil came out and me being a senior citizen had a problem with this as I had to get help so I didn?t do damage to engine. Never had a problem at Luck before
My experience as always was good Had oil changed, but whoever did it left oil plug loose and all my new oil came out and me being a senior citizen had a problem with this as I had to get help so I didn?t do damage to engine. Never had a problem at Luck before
- Customer service
- 4.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I bought a 2022 Chevy Trailblazer at Luck Chevrolet and I love it! I want to express my gratitude and giving a huge endorsement to Scott Andersen and Anne Stiles at the dealership in Ashland, VA. This family owned dealership could have sold it to ANYONE at top dollar. Instead?.they got to know me, walked me through the process, saved me THOUSANDS to fit my budget, and then maxed out my trade in. Scott who owns a Trailblazer himself?.has answered all my questions and called to check on me! They truly did everything to help me buy MY FIRST CAR! Seriously, thank you! And I LOVE the Trailblazer!
I bought a 2022 Chevy Trailblazer at Luck Chevrolet and I love it! I want to express my gratitude and giving a huge endorsement to Scott Andersen and Anne Stiles at the dealership in Ashland, VA. This family owned dealership could have sold it to ANYONE at top dollar. Instead?.they got to know me, walked me through the process, saved me THOUSANDS to fit my budget, and then maxed out my trade in. Scott who owns a Trailblazer himself?.has answered all my questions and called to check on me! They truly did everything to help me buy MY FIRST CAR! Seriously, thank you! And I LOVE the Trailblazer!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Satisfied with the service. The waiting area was comfortable, spacious. The service area personnel good customer service.
Satisfied with the service. The waiting area was comfortable, spacious. The service area personnel good customer service.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service was excellent and done in the time we were told.
The service was excellent and done in the time we were told.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Never had any issues with this dealer in buying, or servicing the vehicle.
Never had any issues with this dealer in buying, or servicing the vehicle.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good service! I was called in advance and made aware of everything they worked on.
Good service! I was called in advance and made aware of everything they worked on.
- Customer service
- 4.0
- Buying process
- 4.0
- Quality of repair
- 4.0
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
In the era of COVID-19, Luck provided great service with the added comfort of knowing that safety protocols were being followed.
In the era of COVID-19, Luck provided great service with the added comfort of knowing that safety protocols were being followed.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always professional and prompt serving vehicle. Been a customer for servers years.
Always professional and prompt serving vehicle. Been a customer for servers years.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Never any issues at this dealer, Luck Chevrolet, Ashland, VA.
Never any issues at this dealer, Luck Chevrolet, Ashland, VA.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service and communication through buying a new truck!
Great service and communication through buying a new truck!
- Customer service
- 4.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase