Billion Auto - Buick GMC

I enjoy this dealership, bought my 2012 Suburban from them and service it there. Love the service department~

I took my Buick in for a check engine light. It was diagnosed as a leaky camshaft cover gasket. They repaired that under powertrain warranty. The next night, new check engine lights appeared. These were for a misfire. Service wanted to replace the coil for just shy of $300. I said I would replace the coil myself. After removing the two bolts, the coil came out in two parts. It is clear to tell that the tear in the #2 boot and the complete separation of the #1 boot occurred when the mechanic removed the coil to replace the camshaft cover. Additionally, the coil connector lock was broken. Aaron flatly told me that I broke it when I was "wrenching" on my car. He told me he could not do anything as he pointed to his name on the sign above him and said "it does not say manager." He was very blunt and rude. I told him that he had made up my mind for me. When this lease ends in a few months, I will not be returning to Billion for my next car.

I took my Buick in for a check engine light. It was diagnosed as a leaky camshaft cover gasket. They repaired that under powertrain warranty. The next night, new check engine lights appeared. These were for a misfire. Service wanted to replace the coil for just shy of $300. I said I would replace the coil myself. After removing the two bolts, the coil came out in two parts. It is clear to tell that the tear in the #2 boot and the complete separation of the #1 boot occurred when the mechanic removed the coil to replace the camshaft cover. Additionally, the coil connector lock was broken. Aaron flatly told me that I broke it when I was "wrenching" on my car. He told me he could not do anything as he pointed to his name on the sign above him and said "it does not say manager." He was very blunt and rude. I told him that he had made up my mind for me. When this lease ends in a few months, I will not be returning to Billion for my next car.

GREAT CUSTOMER SERVICE KEPT ME INFORMED ON REPAIRS AND COSTS

Our sales rep,Curtis did a super job of representing Billion GMC. Was patient with our questions on both new and used auto inventory. Had answers to all questions and concerns we had in our selection process. Handled paper work smoothly. Walked us thru all the bells and whistles of new auto ownership. In general, did a excellent job ol representing the Billion GMC dealership and our interest and concerns. We would recommend Curtis to anyone seeking a new or used auto.

EXCEPTIONAL CUSTOMER SERVICE FROM AARON TYLER. THOROUGHLY EXPLAINED THE PROBLEM I PRESENTED AND SUGGESTED A REMEDY I COULD THINK OVER.

I got great services from Andy Harstaf which is always the case.

Brought my car in for Oil Change, Tire Rotation and whatever else was included in the checking! It was done quickly and appreciated the coffee that was available while I waited.

Except for the fact that the 19% discount wasnt applicable like we were first led to be lieve, We were happy that salesmen listened to our concerns and gave us pretty much the Price we were asking and hoping for.

We have had a great experience with GMC Billion in Sioux Falls South Dakota!!! Kevin was a great guy to work with and we will definitely be getting all our vehicles from there:))