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Ferguson Buick GMC

(587 reviews)
Visit Ferguson Buick GMC
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
New (888) 643-4234 (888) 643-4234
Used (888) 435-2817 (888) 435-2817
Service (866) 984-1147 (866) 984-1147

Reviews

(587 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferguson Buick GMC from DealerRater.

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The facilities were very clean and the staff was very

The facilities were very clean and the staff was very professional and informative and polite

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service by the individual who checked me

Great customer service by the individual who checked me in. Helped me ensure that I would get everything to be good for another 50,000 miles besides regular maintenance (oil change, etc…).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Liz & Matt great job repairing my car & get me back on

Liz & Matt great job repairing my car & get me back on the road. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was outstanding and the service

The service was outstanding and the service representative was professional, knowledgeable she kept me informed of my vehicle status.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was excellent as usual and what I expected.

It was excellent as usual and what I expected. I trust Ferguson's integrity and the great people that work there. Hence, that is why I drive all the way from Parker, CO to Colorado Springs, about an hour and half drive, to have the Ferguson Service Department service my pick-up truck. Keep the good work going! THANK YOU!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a great experience with everyone at the dealership!

Had a great experience with everyone at the dealership! Ended up with the perfect car for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I'd think twice about buying from this dealership with

I'd think twice about buying from this dealership with the service I had. The items that were repaired were not repaired after leaving the vehicle for one week. I had to bring it back and leave it a couple more days to fix the issue. I also found a couple of bolts and a couple of wrench parts in my car? Makes me wonder where the screws came from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Cory was really kind.

Cory was really kind.. however 2 things left me feeling unimpressed w the service center. 1) it took 2.5 hours for a tire rotation 2) I ordered a part for a repair I wanted completed, & have received no follow-up in 3 weeks.. I asked about it a week later (because I was told the part would be in in only a few days) & the response was “I don’t have a tech available to schedule” I plan to take my business elsewhere

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was easy to make an appointment.

It was easy to make an appointment. The service was done quickly. And I was very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best in professionalism, best in customer services,

Best in professionalism, best in customer services, respect to their customers, never lied about what is needed for repairs and will recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.