Reviews
The facilities were very clean and the staff was very
The facilities were very clean and the staff was very professional and informative and polite
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service by the individual who checked me
Great customer service by the individual who checked me in. Helped me ensure that I would get everything to be good for another 50,000 miles besides regular maintenance (oil change, etc…).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Liz & Matt great job repairing my car & get me back on
Liz & Matt great job repairing my car & get me back on the road. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was outstanding and the service
The service was outstanding and the service representative was professional, knowledgeable she kept me informed of my vehicle status.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was excellent as usual and what I expected.
It was excellent as usual and what I expected. I trust Ferguson's integrity and the great people that work there. Hence, that is why I drive all the way from Parker, CO to Colorado Springs, about an hour and half drive, to have the Ferguson Service Department service my pick-up truck. Keep the good work going! THANK YOU!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great experience with everyone at the dealership!
Had a great experience with everyone at the dealership! Ended up with the perfect car for me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'd think twice about buying from this dealership with
I'd think twice about buying from this dealership with the service I had. The items that were repaired were not repaired after leaving the vehicle for one week. I had to bring it back and leave it a couple more days to fix the issue. I also found a couple of bolts and a couple of wrench parts in my car? Makes me wonder where the screws came from.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Cory was really kind.
Cory was really kind.. however 2 things left me feeling unimpressed w the service center. 1) it took 2.5 hours for a tire rotation 2) I ordered a part for a repair I wanted completed, & have received no follow-up in 3 weeks.. I asked about it a week later (because I was told the part would be in in only a few days) & the response was “I don’t have a tech available to schedule” I plan to take my business elsewhere
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
It was easy to make an appointment.
It was easy to make an appointment. The service was done quickly. And I was very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best in professionalism, best in customer services,
Best in professionalism, best in customer services, respect to their customers, never lied about what is needed for repairs and will recommend them to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
