Ferguson Buick GMC

My Friday Sep 19 appointment @8am did not go as planned. Asked for shuttle, told it would be 9 to 9:15. At 9:45 it was available. At 11:50 received msg - working to get truck in (4 hours). At 4:30 phone call stating truck would not be finished today. After stating I was going out of today for the weekend was the work finished. Had coupon for wheel alignment which was not deducted charged $149.99. Also had to return Monday, Sep 22 to have new oil cap replaced. Thanks. RonT

Excellent Dealership with a great Staff & Service Team - competitive pricing & willingness to close deals fair to all parties

I have bought many vehicles over the years and the service you receive from many of your employees have treated me with respect

The service provide was done quick and had call to schedule the appointment didn't have to wait to get seen.

We were told the truck was ready on Friday, but about half way to the dealership found out it was not. It’s an hour and a half drive for us to the dealership when we found out the truck was not ready we were about 20 minutes from the dealership and were going to turn around and go back home, but the service manager instead told us to come on up and she got us a loaner vehicle so we would not have make another trip up with our vehicle the next day. Five stars for the effort. It was very much appreciated.

Great sales and service staff. Always helpful, dependable, and knowledgeable. I’ve be a repeat customer.

Excellent customer service, personnel, facility, auto tech services, waiting room, complementary drinks, snacks, and location.

Competent, knowledgeable staff. Kept me informed of the progress that was happening. My service representative was the perfect fit. Thanks for the wonderful job.

Car was finished fast and the service rep advised me that a service I thought I needed wasn’t actually due for another 35k miles

I am extremely happy with my recent service experience. I was in and out without a glitch. Thank you Brian Zimkas