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Gross Buick of Marshfield

(226 reviews)
Visit Gross Buick of Marshfield
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
New (715) 502-4816 (715) 502-4816
Used (715) 502-4817 (715) 502-4817
Service (715) 502-4815 (715) 502-4815

Reviews

(226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gross Buick of Marshfield from DealerRater.

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The service was prompt and on time.

The service was prompt and on time. Personnel was very friendly and helpful. I would definitely recommend Gross Buick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff is friendly and helpful.

The staff is friendly and helpful. I was very pleased with my latest visit. I fee they went above and beyond to help me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My appointment was easy to schedule and the oil change

My appointment was easy to schedule and the oil change was finished quickly. The waiting area was clean and comfortable and the staff was friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brandon was very pleasant and helpful to deal with.

Brandon was very pleasant and helpful to deal with. Found vehicle that worked for us pretty quickly with manager. Was flexible with purchase timing for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They are always very flexible with our schedule when we

They are always very flexible with our schedule when we need to set an appointment.. their staff is always genuinely kind!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone is always friendly and willing to help.

Everyone is always friendly and willing to help. Answer questions with direct answers. The facility is neat and comfortable while waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service and friendly staff.

Great service and friendly staff. Got in for service within 10 minutes of calling. Will definitely go back for repairs again when I need them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I purchased 3 vehicles now.

I purchased 3 vehicles now. Great Service and the staff is very knowledgeable and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

#1 buick dealer in the area has been for 30+ years and

#1 buick dealer in the area has been for 30+ years and still excels at it the service is top notch. Buick is, and has been one of the top brands in the GM line: along with Cadillac, GMC, and Chevrolet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have worked with a fair number of dealerships over the

I have worked with a fair number of dealerships over the years, Ari is a pleasure to work with. She understands that when a customer calls, they aren’t always in the best of spirits, and she is able to convey empathy. In my opinion she does everything within her means to help the customer through. You have a good one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.