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Gross Buick of Marshfield

(226 reviews)
Visit Gross Buick of Marshfield
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
New (715) 502-4816 (715) 502-4816
Used (715) 502-4817 (715) 502-4817
Service (715) 502-4815 (715) 502-4815

Reviews

(226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gross Buick of Marshfield from DealerRater.

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Good people and good service.

Good people and good service. Very happy with what they do for us here in Marshfield. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Gross has always been fair to me when I was still

Gross has always been fair to me when I was still working. They picked up my car and brought it back in a timely matter. Gross is the only dealer that I prefer to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always Happy with the service righters.

Always Happy with the service righters. They show you where you need to pay attention to upcoming service issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have always had excellent service from Gross Motors in

We have always had excellent service from Gross Motors in Marshfield. From first call to the day the work is completed, the staff is always extremely friendly & professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am very pleased with the service I get.

I am very pleased with the service I get. Everybody is friendly and polite. Thsnk you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was greeted courteously and was told how long it would

I was greeted courteously and was told how long it would take and the repair was completed on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Staff is very friendly & welcoming.

Staff is very friendly & welcoming. Service staff gave good explanations..good communication on all levels.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I worked with Kate and really happy with her.

I worked with Kate and really happy with her. She is a busy person but keeps her happy attitude!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very well, thank you very much, you were very patient and

Very well, thank you very much, you were very patient and kind to me, thak you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service was quick and service advisors were friendly.

Service was quick and service advisors were friendly. Service with a smile! Nice to have a loaner available but loaners could be cleaner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.