Reviews
Four Year Service and oil change
Great staff and fast, friendly service. Very happy with Kocourek VW. Andrew is always ready to answer questions and explain services needed. Dealership staff are all great people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Truely a place where one feels like part of the family.
It's nice to come to a place where you are known by your first name. Like part of the family. A place where they let you know what's going on without pressuring you. A place where they explain what is going to happen and what they did. A place where staff is friendly and always smiling. Kocourek Chevrolet staff is like this. Keep it up Kocourek.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
1000 mile check
Very pleased. I had an appointment and I was checked in on time. Waiting room was comfortable and my care was done in a timely matter ...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change
I always receive good service. Friendly staff. They keep me up to date on what my car needs and what I Should plan for at next oil change (brakes, fluids, etc.). I don’t feel like I’m being taken advantage of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was quick and easy,
We drove a few car and found the one we love at a great price. This was our fourth Kocourek vehicle we will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very satisfied!
We felt very comfortable and really appreciated all the help given to us. We never felt pressured into buying a vehicle from the salesman. He was very nice to us. We would definitely recommend him to anyone who is wanting to buy a vehicle from Kocourek.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Routine Maintenance
Chen did a great job and was very helpful. Nothing extra was pushed on me and the time estimate was spot on. Thanks again and I will see you in a couple of months for my next scheduled appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant.
I did not give you 5 stars on price because you charged me two times what I can buy DEF for normally and four times what I can buy it for on sale.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service
Ver y friendly staff. Everyone greeted us and opened doors for us. Luke and Marc made us feel very comfortable. Big plus we drove off in a new vehicle. Will be getting our business again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Customer Service
Service that we receive whenever we are at the Rib Mountain dealership is excellent. The Service department has an excellent staff who are always very helpful and very courteous. Molly is who we usually work with and she is just great. We have dealt with Bob is parts and he is great also. Brian and Jeff in sales are always helpful with questions that we have. We purchased our Tahoe recently and we worked with Brian. Great dealership, great people! We are fortunate to have them in our community!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair