Reviews
Write a reviewGreat service dept.
Great service department Very helpful and courteous
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent!
Greg is always very courteous, helpful, makes the process go very smoothly! Highly recommend Kocurek Chevrolet for repairs on our Acadia! :-)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
We had a great experience with them, they treated u as one of their own!! Great team and great facility!! Maybe my buying experience easy!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is the place to go for service!
Excellent service. I have never had a better experience taking a car in for repair. Kocourek is the best! Greg Reissmann, the Service Adviser, was extremely helpful. He made everything go so smooth and easy. I would definitely recommend Kocourek Chevrolet to anyone in need of automotive service. Great job! Very Happy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent as always!
Noah is always extremely professional, kind, and very helpful! Love seeing him when I pull into the shop. Rich was the technician who worked on my truck this time. He explained what was wrong, why it probably happened, and promptly took care of the issue. He is always top-notch! All service people could look to Noah and Rich for great examples of how friendly, competent, and customer focused employees get the job done, well. Way to go guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
AMAZING!
Thank you to Brian Tesch & Carey for making our car buying experience AMAZING! Both were outstanding and SO helpful. This is the 4th car we bought from Kocourek and definitely will NOT be the last. Thanks again guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Being able to be in a new suburban again
Very excited to be in a new suburban again. Great service, friendly people, knowledgable employees. I appreciate everyone's help to make buying a car a great experience. Thanks Terry for helping myself and my family over the years. Thanks Brian for the technology lesson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car perches in July 2016
Charley made looking for a new car so easy. He was very helpful any questions I had he answered for me. I was treated exelent. Mark made the finale steps of my perches easy he had everything ready took vary little time which was nice. They treated me like I was family. I will continue doing business with these two guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very poor after sale customer service
Purchased a vehicle a few months back and was not given the second key and fob for the vehicle. Was told I could come back in a day or two to pick it up once they got it from the other lot. I have written 4 times now on this seemingly simple matter and still have not received them. Very disappointed with after sale follow through or follow up for that matter.
- Customer service 2.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Happy
The staff is outstanding and always there to answer your questions. They will go out of their way to make sure you are taken care of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
