Skip to main content

Kocourek Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (90 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kocourek Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service dept.

Great service department Very helpful and courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent!

Greg is always very courteous, helpful, makes the process go very smoothly! Highly recommend Kocurek Chevrolet for repairs on our Acadia! :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience

We had a great experience with them, they treated u as one of their own!! Great team and great facility!! Maybe my buying experience easy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

This is the place to go for service!

Excellent service. I have never had a better experience taking a car in for repair. Kocourek is the best! Greg Reissmann, the Service Adviser, was extremely helpful. He made everything go so smooth and easy. I would definitely recommend Kocourek Chevrolet to anyone in need of automotive service. Great job! Very Happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent as always!

Noah is always extremely professional, kind, and very helpful! Love seeing him when I pull into the shop. Rich was the technician who worked on my truck this time. He explained what was wrong, why it probably happened, and promptly took care of the issue. He is always top-notch! All service people could look to Noah and Rich for great examples of how friendly, competent, and customer focused employees get the job done, well. Way to go guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

AMAZING!

Thank you to Brian Tesch & Carey for making our car buying experience AMAZING! Both were outstanding and SO helpful. This is the 4th car we bought from Kocourek and definitely will NOT be the last. Thanks again guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Being able to be in a new suburban again

Very excited to be in a new suburban again. Great service, friendly people, knowledgable employees. I appreciate everyone's help to make buying a car a great experience. Thanks Terry for helping myself and my family over the years. Thanks Brian for the technology lesson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Car perches in July 2016

Charley made looking for a new car so easy. He was very helpful any questions I had he answered for me. I was treated exelent. Mark made the finale steps of my perches easy he had everything ready took vary little time which was nice. They treated me like I was family. I will continue doing business with these two guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very poor after sale customer service

Purchased a vehicle a few months back and was not given the second key and fob for the vehicle. Was told I could come back in a day or two to pick it up once they got it from the other lot. I have written 4 times now on this seemingly simple matter and still have not received them. Very disappointed with after sale follow through or follow up for that matter.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very Happy

The staff is outstanding and always there to answer your questions. They will go out of their way to make sure you are taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No