Pitre Buick GMC

I always get good sales and service at Pitre. I have only encountered one or two people who are not friendly. Salesman was nice and we laughed together

On a 3,000 mile trip towing a travel trailer, my Canyon diesel exhaust system clogged and put me in "limp" mode in Santa Fe. The dealer there couldn't get me in for 2 weeks. So, I limped all the way to my initial destination in Eagle Nest to park the trailer. GMC dealers are few and far between in NM, so I didn't expect quick service anywhere. I called Pitre Buick on Saturday and they said bring it in Monday morning. I was amazed! I drove to Albuquerque, Sunday and rented a hotel room (couldn't pull the trailer). My service manager, Angel, knowing our situation was incredible and got us out Monday afternoon for under $500. He even took my husband to get lunch while we waited. I have never been so impressed by any auto dealership including my hometown one. Kudos to Pitre and especially Angel.

I purchased a new 3500 at Pitre Buick from out of state (CA). It was an AMAZING experience especially during a time when so many dealerships (Ford/Chevy/GMC/RAM) are charging massive markups for their trucks. 1) Vicente (Internet Sales) & Sean (finance) were both great. They had all vehicle & paperwork ready. Very nice people / Not the-typical-stereotype (seedy) car salesman. 2) Great Price. Great Communication. Buying process was low pressure and above board. 3) SUPER Fast Transaction! See #4. 4) I arrived late at Albuquerque airport after 6:00PM as when the dealership had already closed. They stayed open a little later to finish the transaction for me / much appreciation since they are closed Sunday. I would recommend this dealership to anybody (especially CA residents getting ripped off by their local dealers). Note: We've been a Ford family for my whole life owing several F150s & F350s for towing toy haulers. I have to say that Ford dealers were very, very scummy marking up vehicles from $15k to $25k and alienating me and even their Ford CEO, Jim Farley, who railed against dealerships publicly. I contacted a ton of Ford dealers including some of the largest Ford dealers in the world like 5starford/TX, BrandonFord/FL, Sunset Ford/CA etc. finding plenty inventory but at ridiculously unreasonable markup. I wasn't planning on leaving Ford but when I started peeking over the fence I was amazed. GMC, you got a new family. I LOVE my Danali 3500. Ford (Jim Farley), Bye Bye, dealership Integrity matters. What I like about my GMC 3500 over the Ford F350: 1) The RIDE! The suspension has 2 sets of springs for no-load and load. The drive is soooo smooth without a trailer whereas my F350 is like a kids bouncy house. 2) The GMC Tailgate is amazing. Second to none. 3) The Denali Heads-Up-Display / you don't need to look down for the turn by turn when hauling. Feels like a fighter jet. 4) The integrated in-body-steps to access the bed 5) The bold look / I love the higher class look of Denali. Pitre GMC, Vicente/Sean, Thank You! JB

DO NOT BELIEVE THE HYPE OF THIS PLACE WHERE THEY TREAT EVERY CUSTOMER RIGHT. THEY CHARGED ME $99 AND A $5 SHOP FEE FOR NO WORK PERFORMED AT ALL!!! I WAS JUST TRYING TO GET AN ESTIMATE OF WHAT IT WOULD COST TO REPAIR A DOOR HANDLE ON MY TRUCK. EMAILED GENERAL MANAGER AND SERVICE MANAGER FOR AN EXPLANATION, BUT THEY DID NOT EVEN GET BACK!!

Very disappointed in service department. I set up an appointment to have them look at a loose outside door handle and without performing any work at all, they charged her $99 and a $5 shop supply fee!! Give your business to the mom and pop shops who actually give you an estimate before taking your money!! STAY AWAY FROM PITRE BUICK GMC IN ABQ1

Very unhappy about my truck service back about 2 months ago. Fuel line service. Was ready to go home from wrk and gas started to leak from underneath. The fuel line wasn't really reconnected to the fuel pump. Well not take my vehicle there no more and I paid you guys $2700.00 to get that kind of service.

two weeks after I email Pitre to ask them about a truck that they had on CL.no one got back to 4 two weeks

2nd new purchase at this dealership. The customer service is AWESOME! Shawn in the Service Department is the best keeps me informed of all service needed.

Customer service was excellent. All staff was courteous and professional. Highly recommended. The entire staff was extremely friendly and willing to help out when asked.

Took my vehicle in for engine light was told that there was three recalls on the vehicle and they fixed those but needed to order part a loaner was never not once offered I asked they informed me they could not due to covid, they told me that some of the stuff might night work because my engine light is still on. This was March 2, I have made multiple attempts to get a time frame nope the part is on national backorder no communication. My car is not fixed was told could be up to a year from general manager. They are great to sell you a vehicle everything was on point but to repair still waiting