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Parkway Chevrolet

(580 reviews)

Reviews

(580 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parkway Chevrolet from DealerRater.

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Parkway Chevrolet, Tomball Tx

The service department managers and staff at Tomball's Parkway Chevrolet are without a doubt the best I have seen in the last 30+ years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Parkway Chevrolet and we hope to see you again.

DIESEL 2018 CHEVROLET EQUINOX

I recently purchased a 2018 Diesel Chevrolet Equinox from Parkway Chevrolet. My salesman, Brandon Sinegal, was excellent in providing me all the information I needed to make the process go smoothly and be a pleasurable experience. The professionalism of this dealership from start to finish was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

I WILL NEVER BUY FROM THEM AGAIN

They do not stand by their repairs. I had a taillight lamp go bad in 2.5 months, and they will not replace it again, $954!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback about your tail light. Please reach out to our Director of Business Development, Sofie Garza, at (281) 351-8211 when you can so we can address this situation directly. We hope to hear from you soon.

Work on diesel Chevy Cruze

As always the customer service at Parkway was extremely efficient, pleasurable and great quality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service!

Maintenance and Oil Change Service

The service was great and efficient which reduced wait time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Phyllis, your satisfaction is important to us, so we want to sincerely thank you for choosing Parkway Chevrolet and we hope to see you again soon!

90 minutes in and out not just a marketing ploy!

Our second truck in 2 years from Parkway, new to this year was their slogan 90 minutes or less. I came in with my 2016 1/2 ton LTZ trade in at 7:30pm on Saturday and was in our new 2500 Duramax getting an ice cream cone at Dairy Queen before 9pm. We got fair value for the trade in, an excellent percentage rate, and a amazing deal on the new truck. Would definitely recommend Jeremy (sales) and Spencer (Finance) to anyone looking.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gregory, thank you for taking the time to leave a review for us at Parkway Chevrolet. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

truck

I would recommend Parkway to all my friends. I started my shopping online and Melissa was so helpful and professional, once I got to the dealership she greeted me and made me feel special, even had a name tag on the vehicle with my name! The entire process made it so easy to purchase, this dealership is top notch! Thank you to everyone involved in my purchase. Jennifer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jennifer, we're delighted you had such a great purchasing experience with Melissa. If you're ever in need of more help, please let us know!

Infiniti

Purchased my first used car, the Infiniti! I went online and offered a price, and your internet manager Kacie Berini gave me an offer I could not refuse. I came in, and the process was fast and smooth! I look forward to continue working with parkway when I come in to get my car serviced. Thank you for making this quick and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new car! We're glad to hear that you received such a fast and smooth experience! If you ever have additional questions or needs, don't hesitate to reach out! Safe travels!

Excellent customer service

I was so impressed as the young salesman, Matthew Richey, Was so professional. It was a used car but they went above and beyond to make sure everything was perfect and I was extremely happy. They have definitely earned a new customer with me!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave a review for us at Parkway Chevrolet, Inc. We're happy that Mathew could meet your expectations! Thanks again for the recommendation, and have an amazing day!

Great dealership!

Very pleasant when I arrived and got my car back right on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are pleased to hear that everything was completed to your satisfaction, Cathy! We are always more than happy to assist you if anything else comes up. Take care!