Reviews
Write a reviewI was very happy with the dealership,Chris was very good to work with and I feel I was treated well.I would go back there again.
I was very happy with the dealership,Chris was very good to work with and I feel I was treated well.I would go back there again.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best truck buying experience in my 65 years. Thanks to Lisa and Chris for making it happen and yes we would drive 4 hours one way again!!
The best truck buying experience in my 65 years. Thanks to Lisa and Chris for making it happen and yes we would drive 4 hours one way again!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We went looking for a used truck and found exactly what we were looking for. Lisa and Chris helped us, and we couldn't be more happy!! We left feeling like we had made new friends. Fantastic dealership, and people. We would definitely come back when shopping for another vehicle!
We went looking for a used truck and found exactly what we were looking for. Lisa and Chris helped us, and we couldn't be more happy!! We left feeling like we had made new friends. Fantastic dealership, and people. We would definitely come back when shopping for another vehicle!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall GREAT experience! The sales staff is wonderful and finance was a breeze! A no pressure dealership for sure! They also have a great service department and collision center with LONERS!!! 5 STARS
Overall GREAT experience! The sales staff is wonderful and finance was a breeze! A no pressure dealership for sure! They also have a great service department and collision center with LONERS!!! 5 STARS
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought what thought was nice used vehicle. Looked nice. Drove nice. Told us needed brakes at some point. 9 days in one of tires flew off. Lucky wasn't hurt. Upon further inspection almost all lugnuts were stripped and loose and couple even missing. When confronted them they gave all sorts of excuses why they weren't liable. The main one being that we had appointment scheduled for brakes for them to put on a week after Incident and because we knew needed brakes that someone else must of taken tires off to find that out when they were ones that originally told us. Don't think we would ever get even an ounce of gratitude from them unless we hire a lawyer besides the salesman troy just saying I'm sorry that happened. If do buy from them DO NOT trust them saying it's had a full point inspection and make xxxx sure you inspect it well yourself. Not happy one bit!!!!!!!!!!;!
Bought what thought was nice used vehicle. Looked nice. Drove nice. Told us needed brakes at some point. 9 days in one of tires flew off. Lucky wasn't hurt. Upon further inspection almost all lugnuts were stripped and loose and couple even missing. When confronted them they gave all sorts of excuses why they weren't liable. The main one being that we had appointment scheduled for brakes for them to put on a week after Incident and because we knew needed brakes that someone else must of taken tires off to find that out when they were ones that originally told us. Don't think we would ever get even an ounce of gratitude from them unless we hire a lawyer besides the salesman troy just saying I'm sorry that happened. If do buy from them DO NOT trust them saying it's had a full point inspection and make xxxx sure you inspect it well yourself. Not happy one bit!!!!!!!!!!;!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very low pressure sells which is exactly what I like I had a number I wanted for my trade and that is exactly what they gave me .
Very low pressure sells which is exactly what I like I had a number I wanted for my trade and that is exactly what they gave me .
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I called at 8: 15 a.M. And the sales people don't get in until 8: 30. I asked if I could be helped by somebody and the lady was very rude on the phone.
I called at 8: 15 a.M. And the sales people don't get in until 8: 30. I asked if I could be helped by somebody and the lady was very rude on the phone.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
J & K Mitchell provides a low key experience. There was no pressure to buy and the customer service was excellent.
J & K Mitchell provides a low key experience. There was no pressure to buy and the customer service was excellent.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase