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Dave Arbogast Buick GMC

(1,134 reviews)
Visit Dave Arbogast Buick GMC
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30pm–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–5:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (937) 552-2261 (937) 552-2261
Used (937) 552-2904 (937) 552-2904
Service (937) 552-2071 (937) 552-2071

Reviews

(1,134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Arbogast Buick GMC from DealerRater.

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Had a great experience buying my car from Dave Arbogast.

Had a great experience buying my car from Dave Arbogast. Joe and Dan were great, and easy to work with. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're happy you found our staff to be so supportive during your experience here at Dave Arbogast Buick-GMC. If you have any further questions, please give us a call. We're always happy to help!

Great customer service

My second purchase at Dave Arbogast, and just like the first time the experience was awesome. Customer service was great in all departments, but special shout out to Mike C., he made both of our purchases quick and smooth. We look forward to doing business with Mike for years to come! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Nevia, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Yukon

Outstanding service by Joe Bauman and his team. Great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Edward, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Lease of New Vehicle

My car salesman, Mr. David McMaken did an extremely outstanding job taking care of my personal needs with leasing my new Sierra 1500 SLT. Mr. McMaken went out of his way to assist in anyway possible. Very friendly staff at Dave Arbogast Buick-GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Derek, thank you for your kind review; we are happy to pass along your comments to the team here at Dave Arbogast Buick-GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Ross Rocks!

I had a fantastic experience at Dave Arbogast. Ross Dillahunt is an exceptional salesman. He took care of everything for me, and put me in a newer version of my beloved Avalon. Thank you so much Ross!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Susie, we're happy you found our staff to be so supportive during your experience here at Dave Arbogast Buick-GMC. If you have any further questions, please give us a call. We're always happy to help!

Service Experience!!

Top Notch Service! Everyone was accommodating, facility is excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Great customer service from start to finish.

Great customer service from start to finish. Would highly recommend Dave Arbogast Buick Gmc for any vehicle purchase. Mark Lindenauer was my sales rep and Alex Peltier was my finance guy. Ask for Mark when you go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Worst car buying experience EVER!!!

Honestly, I’m not even sure where to begin, but long story short I have bought over 35 vehicles in my life and NEVER have I had an experience like this one!! We found the car through cars.com, so far so good. Was dealing with a horrible salesperson named Kevin who made promises he was unable to keep (a dent was to be removed from the drivers door, deliver the car to us on a transport and with a full tank of gas), we submitted our financing application with instructions NOT to run our (my son and myself) credit multiple times, it was run at least 4 times-why do they care, it’s not their credit!! Of course we were approved, I have very strong credit and was co-signing for my son to help build his credit. It took us calling to find out that we were approved days later. Then we were informed the dent could not be removed but no offer to compensate us in any manner. Then it took almost a week to get the vehicle delivered which was NOT brought by transport, it was driven by someone, so there was additional miles placed on the vehicle AND it arrived with 1/2 tank of gas instead of the full tank that was promised!! When we questioned this we were told that they would not have transported it since we were only about 3 hours away. So I asked about the full tank of gas, was told it left the dealership with a full tank.. No offer of at least a gift card or even an apology!! WOW! AND it gets better…. When we attempted to contact Kevin, he completely blew us off for several weeks, when he FINALLY responded he said he was out due to a surgery, I guess he was having his his fingers and mouth replaced and couldn’t call or text.. The only thing we got out of Kevin was “you can talk to my manager”Again, WOW! Then we keep waiting and waiting for our paperwork (which was emailed to us after several requests) but we never received a hard copy of anything, we tried to get the car registered and to our surprise the title work was sent to the Ohio DMV, not Indiana, due to the paperwork being done incorrectly!! Seriously! So at that point we had to deal with the lender, we get that corrected after only having to drive in expired tags for over a month! We go to Indiana BMV, attempt to register and AGAIN paperwork was done incorrectly, the car was supposed to be co-titled but what was sent to the lender had it in my son’s name only.. We call the lender, jump through some hoops and supposedly that is getting straightened out, still waiting on the corrected title work. Today his tags arrived and we went to take the (over 2 month expired) temporary tag off and the screws that were used to put their stupid advertising plate frame on were the wrong size and did a great deal of damage to the car! So in addition to horrific experience we had with the dealership, even more damage was done to the car due to whoever put the temp tag and plate frame on the car. I would literally NEVER buy or recommend anyone buying anything from this dealership! I don’t care how many years this dealership has been in business, it is the absolute WORST experience I have ever had!! What a joke!! It’s the dealership that just keeps on giving…. NOT!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Truck Purchase

I have purchased 8 vehicles there since 2015 between personal and Company fleet. Always great service and very helpful and knowledgeably staff! I would highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

We had a fantastic experience buying

We had an awesome experience with Dave Arbogast! Our salesman, Mark Lindenauer was very helpful in finding what we wanted and needed. The financing department was very efficient and was a quick process! We would recommend Dave Arbogast to our family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Kathy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!