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Kelly Cadillac

(986 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 21 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(986 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Cadillac from DealerRater.

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I will buy from no one else.

I will buy from no one else. Kelly Cadillac is far in front of the rest.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Woodward's!!!! Thank you very much for your continued business. We hope you are enjoying the recent addition to your Cadillac collection!! You two are so much fun to do business with! Thank you for taking the time to write a 5 Star Dealer Rater review. We appreciate it and we will make sure everyone hears about your kind words. Sincerely, Kelley and Geoff

I received GREAT Service here and was very pleased with

I received GREAT Service here and was very pleased with everything. I would also like to say that after almost 2 years of dealing with problems with this car at the place we purchased it, it was so good to finally find someone that knew what the problem was and could fix it. Nothing more frustrating than purchasing a car/SUV in our case and then having our service department tell us to come back when it breaks and could not even find the issues with the things that were wrong. We appreciate Kelly Cadillac very much. Our Thanks to Lynn Yoder and all who worked on our SUV

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Consumer response

Thank You! Kelly Cadillac Service Department, Lynn Yoder, and all who worked on our SUV.

Dealer response

Hello Joan, Thank you very much for your continued business. We enjoy taking care of your Cadillac!. We sincerely appreciate your kind words in this Dealer Rater Review. We will make sure the service department hears about your raving review. Have a great day - you made our! Sincerely, Kelley and Geoff Kelly

It was a fantastic experience.

It was a fantastic experience. I loved everything about purchasing our car from this dealership. No hassles, not pushy,, friendly and honest. We had an amazing sales person, Ms. Uzma Shafquat. She answered our questions and was very patient. This is our first Cadillac and we couldn’t be happier with how we were treated. For any one reading this review, we drove three hours to purchase this car and we would do it again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Debra and Kevin, Thank you very much for your business. We hope you enjoyed your drive back home in your XT5!! I was a pleasure to meet you and we look forward to taking great care of you. We appreciate the 5 Star Dealer Rater Review. We hope you have a great day - you made ours! Sincerely, Kelley and Geoff Kelly

Very customer focused dealer with a helpful sales,

Very customer focused dealer with a helpful sales, finance, and service staff. I would buy from them again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Doug, Thank you very much for your business. You win the prize for being a long distance customer!!! We hope you are enjoying your XT6. We really appreciate you taking time to fill out the 5 Star Dealer Rater Review. Have a great day! Sincerely, Kelley and Geoff Kelly

What a fantastic experience.

What a fantastic experience. From beginning to end, the Kelly team was fantastic. Uzma was simply outstanding and very knowledgeable. If you are in the market in a vehicle, make sure you visit Kelly Cadillac! You won't be disappointed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Jeff, WOW! Thank you for the 5 Star Dealer Rater Review. We really appreciate your business. Your car is beautiful. We hope you are enjoying your Lincoln. Thank you again and have a great day! Sincerely, Kelley and Geoff Kelly

We were greeted sincerely by Uzma then introduced to the

We were greeted sincerely by Uzma then introduced to the Kelly Family . We were treated professionally and kindly.this set the tone for our best car buying experience. We are happy and completely satisfied with the outcome!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Tom and Evie, Thank you very much for your business. We really appreciate the time you took to fill out a 5 Star Dealer Rater Review. We will make sure the team hears about this kind review. We look forward to taking care of your XT4! Have a great day! Sincerely, Kelley and Geoff Kelly

Customer service was a high priority for Joey and Kelly.

Customer service was a high priority for Joey and Kelly. They went above and beyond to help & work with us. We did not feel pressured into doing anything we could not do. We would definitely recommend them to anyone purchasing a Cadillac! Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Vicki, Thank you very much for your business. We hope you are enjoying your new CT5 - it is such a beautiful car. We appreciate the time you took to fill out the 5 Star Dealer Rater Review. We will take great care of your CT5. Have a nice day! Sincerely, Kelley and Geoff Kelly

Over the past five and a half decades of car ownership,

Over the past five and a half decades of car ownership, Kelly Cadillac is the number 1 dealership for me! I recently purchased my third vehicle from them and the attention, consideration, and service cannot be matched! They continue to exceed ALL my expectations, and I set very high ones! To say purchasing from Kelly Cadillac is a pleasant experience is an understatement- It is a JOY! With Gratitude, Gail P. Chaitkin

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Gail! Thank you very much for your continued business. We appreciate the time you took to fill out a 5 Star Dealer Rater Review. We hope you are enjoying your XTS. It is such a beautiful vehicle. As always, we will take great care of your car! Lastly, we will share your kind words with Uzma. Have a great day! Sincerely, Kelley and Geoff Kelly

Best car buying experience we've had and we trade

Best car buying experience we've had and we trade refularly! From the first phone call to the moment we drove home, everyone was extremely friendly and never tried to sell us anything we didn't need. We purchased a like-new used Lexus and had to drive 7 hours. You would think this experience might be a "one and done" due ro the distance...but the next time we buy, Joey at Kelly Cadlillac will be the first person we call. Oh, and I also have to mention that Geoff Kelly and everyone else at the dealership were also exceptionally accommodating and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Carmen, WOW ... thank you for the very kind 5 Star Dealer Rater Review. We appreciate your business and hope you are enjoying your Lexus RX350! We look forward to a long relationship with you! Have a great day, you made ours! Sincerely, Kelley and Geoff Kelly

This is the second time I have purchased a Cadillac from

This is the second time I have purchased a Cadillac from Uzma. Always pleased with her approach to make sure you feel comfortable with the transaction.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Mr. Dever, Thank you very much for your continued business. We hope you are enjoying your XT5. The 5 Star Dealer Rater Review is appreciated. We look forward to taking great care of your vehicle. Sincerely, Kelley and Geoff Kelly